Cintana Transfer Specialist

About the role

The Cintana Transfer Specialist supports transfer pathways between Arizona State University and ASU-Cintana Institution (ACI) partner universities. This role involves managing student mobility, enrollment progression, and academic success.

Responsibilities

• Monitor and support student progression through transfer pathways, from prospective applicant through enrollment, retention, and degree completion, identifying and addressing barriers to success.
• Collaborate with academic advisors and partner university personnel to resolve student pathway issues, including plan-of-study concerns, transfer credit questions, and academic progression challenges.
• Develop and deliver training, resources, and guidance to advisors and partner institution staff to support effective pathway implementation and student success.
• Facilitate and monitor the admissions and enrollment pipeline for students transferring from ACI partner universities.
• Coordinate with admissions, enrollment services, academic units, and partner institutions to ensure efficient processing, communication, and onboarding of students.
• Track enrollment activity and trends, providing operational support to improve applicant conversion, matriculation, and student engagement.

Requirements

• Maintain accurate student and program records and monitor key metrics related to enrollment, retention, persistence, and student success.
• Develop reports, dashboards, and data summaries to support decision-making, program assessment, and stakeholder communication.
• Identify opportunities to improve processes, reduce barriers, and enhance the transfer student experience through data-informed recommendations and operational improvements.

Qualifications

• Experience supporting transfer students, articulation agreements, pathway programs, dual-degree programs, or international student mobility initiatives.
• Experience in higher education advising, admissions, enrollment management, student success, transfer services, especially for international students.
• Experience managing complex projects involving multiple stakeholders, departments, or external partners.
• Experience collecting, analyzing, and reporting student enrollment, retention, persistence, graduation, or other student success metrics.
• Experience developing and delivering training sessions, workshops, webinars, or resource materials for advisors, staff, or external partners.
• Experience creating and maintaining process documentation, operational procedures, or workflow guides.
• Experience using student information systems, CRM platforms, and reporting tools, preferably PeopleSoft, Salesforce, Airtable, and/or Hubspot.
• Experience analyzing data and preparing reports, dashboards, or presentations to inform decision-making and program evaluation.
• Experience managing multiple projects, deadlines, and competing priorities with a high level of accuracy and attention to detail.
• Ability to build effective relationships across diverse cultural and institutional contexts.
• Demonstrated commitment to student success and customer service excellence.

Skills

• Experience in higher education advising, admissions, enrollment management, student success, transfer services, especially for international students.
• Experience managing complex projects involving multiple stakeholders, departments, or external partners.
• Experience collecting, analyzing, and reporting student enrollment, retention, persistence, graduation, or other student success metrics.
• Experience developing and delivering training sessions, workshops, webinars, or resource materials for advisors, staff, or external partners.
• Experience creating and maintaining process documentation, operational procedures, or workflow guides.
• Experience using student information systems, CRM platforms, and reporting tools, preferably PeopleSoft, Salesforce, Airtable, and/or Hubspot.
• Experience analyzing data and preparing reports, dashboards, or presentations to inform decision-making and program evaluation.
• Experience managing multiple projects, deadlines, and competing priorities with a high level of accuracy and attention to detail.
• Ability to build effective relationships across diverse cultural and institutional contexts.
• Demonstrated commitment to student success and customer service excellence.

Benefits

Not specified.

Pay

$65,000 to $75,000 per year

Schedule

Not specified.