Cigna Bilingual Benefit Educator - NY/ NJ (37052451)

This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Schedule and Location

• Anticipated minimum of 15 hours/week during peak season (September – December)
• Open to candidates located in New York City, NY and Newark, New Jersey greater areas
• Must be available during peak season (August-December)
• 75-100% travel to local/remote trainings, meetings, and client locations within the assigned territory/market

About the Role

The Benefit Educator plays an essential role in our business's success. As a representative of The Cigna Group, you will conduct exceptional Open Enrollment and customer events that set The Cigna Group apart from competitors. In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience by demonstrating knowledge, competence, and professionalism. This is an “as-needed,” variable-hour role; hours are not guaranteed and will fluctuate based on event demand, including occasional last-minute requests.

Responsibilities

• Lead and deliver virtual, onsite, or prerecorded presentations in group settings as assigned to existing and prospective Cigna customers
• Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions
• Maintain current knowledge of all Cigna products, programs, solutions, and initiatives
• Follow established guidelines and procedures for customer events as assigned
• Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client, and producer matters to appropriate internal partners
• Coordinate, track, and update event meetings, including attendance and top insights via data entry system (Salesforce.com) by assigned deadlines

Requirements

• Bilingual capabilities (English/Spanish and/or English/Japanese) – required
• High School Diploma or GED required
• Current and active Health & Life License – required
• Experience explaining and presenting employer-sponsored benefits and health insurance
• Excellent communication and presentation skills
• Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)
• Ability to utilize and maintain a personal, company-approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date, and adapt to evolving technology tools and systems

Pay

The pay range for this position is $30.00/hour - $34.00/hour, dependent on location and experience.

Benefits

• Medical, Dental, and Vision benefits
• 401K (provided minimum eligibility hours are met)