CIB - Letter of Credit Product Specialist - Analyst

Santander is a global leader and innovator in the financial services industry, evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

About the role

The Analyst, Letter of Credit Product Specialist within Corporate & Investment Banking supports the Global Transaction Banking Large Corporates Business Unit for the onboarding, booking, and processing of products through the entire life cycle. They serve as first-line support to clients, agent banks, and internal clients to ensure funding is completed, transfers are made on time, and all operational purposes are met.

Responsibilities

• Creates and ensures accuracy for various management reports and designs new reports to meet changing or ad-hoc requirements.
• Ensures product requirements are met and manages communication with relevant areas to ensure completion and accuracy.
• Identifies issues and implements necessary actions to resolve them.
• Acts as first-line support to clients, banks, and internal clients to ensure requests are completed.
• Uses discretion to resolve errors and disputes.
• Coordinates with Middle Office and Operations to ensure all deals are correctly booked and independently identifies appropriate remedies where necessary.
• Reviews documentation for accuracy and completeness and determines appropriate remedial action when needed.
• Provides guidance to deal booking teams following each deal’s terms and conditions.
• Ensures client folders are maintained and updated with credit, legal, or any other required documentation.

Requirements

• Bachelor’s Degree or equivalent work experience in Business, Finance, or a related field (Required).
• 1+ years of Product Development, Business Development, or related experience (Required).
• Experience with Letter-of-Credit products preferred.
• Knowledge of trade products is a plus.
• Ability to multi-task and self-prioritize a heavy workload.
• Strong analytical skills, financial acumen, and proficiency in Excel and Microsoft Office.
• Demonstrates the ability to translate customer needs into marketable product features.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to interact with integrity and professionalism at all levels of team members and management.
• Demonstrated understanding of the product development life cycle.

Nice-to-have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Pay

The base pay range for this position is $110,000.00 to $135,000.00 USD annually. The exact compensation may vary based on skills, experience, training, licensure, certifications, and location.

Benefits

Santander offers a comprehensive rewards package that includes competitive pay and benefits designed to support you, your family, and your well-being. For details, visit Santander Benefits - 2026 Santander OnGoing/NH eGuide.

Working Conditions

• Frequent minimal physical effort such as sitting, standing, and walking.
• Depending on location, occasional moving and lifting of light equipment and/or furniture may be required.