Church's Chicken Shift Leader

About the role

The Shift Leader serves as the on-duty restaurant leader, ensuring team members are properly trained, supported, and motivated to deliver outstanding guest service. This role oversees shift operations, food quality, safety, and cleanliness while enforcing company policies and leading by example.

Responsibilities

• Supervise shift operations to ensure prompt, friendly, and courteous guest service
• Ensure all menu items are prepared and served according to Church’s standards and procedures
• Assign, monitor, and support team members to ensure efficient workflow and accountability
• Coach and train team members by demonstrating proper service and food preparation procedures
• Assist team members during peak periods to maintain service speed and quality
• Enforce safety, security, sanitation, and cash-handling policies
• Perform opening and closing duties in accordance with Shift Awareness Checklists
• Maintain professional, ethical leadership behaviors at all times

Requirements

• Previous retail, food service, or customer service experience
• Must be able to do basic math at the eighth-grade level
• On-the-job training is provided for all new team members
• Maintains Food Handlers and Food Safety Certification as required by Refuel
• Must be able to stand during the entire work shift
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes
• Must be able to lift 50 lbs
• Must be able to tolerate gas fumes and cleaning products
• Must be able to climb a ladder to clean windows

Qualifications

• Strong understanding of food safety and store operations
• Effective leadership, communication, and coaching skills
• Ability to multitask and stay organized in a fast-paced environment
• Reliable decision-making and problem-solving abilities
• Basic cash handling and inventory tracking
• Positive attitude and strong teamwork mindset

Skills

• Basic math at the eighth-grade level
• Food safety and store operations knowledge
• Leadership, communication, and coaching skills
• Ability to multitask and stay organized
• Reliable decision-making and problem-solving abilities
• Basic cash handling and inventory tracking
• Positive attitude and strong teamwork mindset

Benefits

• Competitive pay rate with a raise after 90 days
• Daily Pay access
• Discounted gas
• Free drinks & food discounts
• 401K
• Referral bonuses

Pay

Competitive pay rate with a raise after 90 days.

Schedule

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Version Date

12/18/2025