Chronic Care Management Coordinator

Key Responsibilities

• Act as the main point of contact for patients and their families regarding all aspects of care received at LaSante.
• Monitor and manage a designated panel of patients, particularly those with chronic health conditions.
• Support patients in understanding and managing their medical conditions, medications, and treatment plans.
• Enroll patients in medical and support programs that meet their needs.
• Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care.
• Assist patients with scheduling and navigating appointments, referrals, and follow-up care.
• Connect patients to community resources and social support that promote overall well-being.
• Perform additional duties as assigned by supervisors.

Qualifications

• Strong customer service skills
• Proficiency with computers and ability to learn healthcare systems quickly
• Excellent organizational and multitasking skills
• Prior experience in care coordination or case management preferred