Chip Runner - Maryland

Chip Runners offer a service that adds convenience for players, allowing games to run smoothly without interruptions for chip purchases. This role works closely with bankers, floor supervisors, and poker dealers to ensure a favorable guest experience. It’s an excellent entry-level position for those with serving experience who are looking to break into the high-earning career of poker. The fast-paced and exciting atmosphere of our casino provides a thrilling work environment.

Responsibilities

• Provide exemplary customer service with a professional demeanor.
• Exchange cash and distribute chips to guests.
• Assist players who wish to "color up," exchanging small-denomination chips for larger ones.
• Assist dealers and supervisors in starting, combining, and breaking games.
• Ensure the safety and security of team members and guests by notifying management of any suspicious or unusual activities.
• Attend training and meetings as required.
• Maintain cleanliness of the work area, including collecting chip trays and returning them to designated areas.

Skills

• Excellent customer service skills.
• Positive attitude and exceptional communication skills.
• Basic mathematic skills.
• Detail-oriented with a focus on prompt service.
• Problem-solving skills.

Qualifications

• A high school diploma or GED equivalent.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Physical Requirements

• 50% standing, 50% walking.
• Repetitive hand motions.
• Use of stairs and elevators.

Working Conditions

This role operates in a 24/7 high-energy casino spanning over 300,000 sq. ft. of gaming and entertainment space, with approximately 3,000 employees. The environment includes exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises. Smoking is allowed in the workplace. This is a union position, and individuals may be required to pay applicable union dues and fees.

Pay

Compensation is USD $11.00 per hour.

Benefits

• Comprehensive group health benefits for full-time and part-time team members and their eligible dependents.
• Free basic life insurance, short-term, and long-term disability for full-time and part-time team members.
• Generous retirement savings options.
• Paid time off.
• Tuition reimbursement.
• On-site wellness center for team members and eligible dependents (Maryland property only).
• Training and pathways for career growth.
• Robust rewards and recognition programs.
• Annual merit-based pay increases.
• Discretionary performance and service bonuses.
• Free parking and free food, along with discounted meals.
• Discounts on Live! Hotel, food & beverage, and entertainment.