Chiller Technician

Description

Bring your chiller expertise to complex, high-impact projects with RK Industries. We're hiring a Commercial Chiller Technician to service and troubleshoot large commercial and industrial systems across hospitals, universities, office buildings, and manufacturing facilities.

RK Company Overview

RK Industries is a second-generation family-owned company led by brothers Rick and Jon Kinning. With seven specialized business units working together, we deliver construction, fabrication, manufacturing, and building services with a focus on safety, quality, and craftsmanship. People join RK for the craftsmanship, complexity, and the ability to make a real impact. Our in-house capabilities mean employees see their ideas become real solutions, creating meaningful collaboration and clear visibility into how work gets built. Growth happens through challenging projects, mentorship from experienced builders, and opportunities that stretch your skill set. With RK University, accredited apprenticeships, competitive benefits, and deep community investment, RK offers the stability of a family-owned company with the opportunity and momentum of an industry leader.

Position Summary

The commercial Chiller Technician position requires the individual to troubleshoot, repair, maintain, and install commercial HVAC and related equipment as assigned with a heavy focus on large commercial and industrial chillers typically found in hospitals, universities, commercial office buildings, and large manufacturing facilities. The individual must also assume day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.

Role Responsibilities

• Able to respond to heavy workload of service calls in a professional manner.
• Communicates effectively with customers, regardless of their level of technical knowledge: can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
• Able to follow and utilize troubleshooting guides to identify problems in a short period of time.
• Consistently checks system operations and safety and limit controls before leaving job locations.
• Ensures customers' questions/concerns have been addressed before leaving the work site.
• Uses proper tools and instruments while troubleshooting.
• Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.
• Schedules arrival and departure with customers.
• Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.
• Promptly and accurately completes all required paperwork.
• Keeps supervisor and manager informed of new developments, changes, or customer complaints.
• Completes service reports daily: obtains customer signature on all service reports.
• Signs up for memberships and technical organizations to improve knowledge and skills.
• Keeps technical knowledge current regarding equipment and...