Children's Waiting Room Substitute Attendant

About the role

The Children’s Waiting Room (CWR) Substitute Staff provides supervision to children (ages 18 months to 12 years old) whose parent/sibling(s) have medical appointments at General Leonard Wood Community Hospital (GLWCH). This position serves as an on-call substitute, filling in as needed in the event of staff absences, call-offs, or increased staffing needs.

Responsibilities

• Provide a variety of activities for children ages 18 months to 12 years old
• Model exemplary behavior for parents, children, and volunteers
• Interact with children and provide a nurturing, safe, and engaging environment
• Communicate to the Programs Manager and Point of Contact (POC) at the hospital any issues or concerns in the CWR
• Follow all Child Abuse Reporting procedures when necessary
• Absorb and implement age-appropriate activities as needed
• Assist with supervision of volunteers when present
• Ensure that all CWR policies and procedures are followed
• Absorb and implement age-appropriate activities as needed
• Assist with opening and closing the center when scheduled
• Maintain a safe and clean childwatch area
• Ensure new parents complete proper registration forms and provide required documentation
• Ensure each parent signs their child in and out
• Maintain registration files and parent information as directed
• Ensure all records are kept secure when not in use
• Report unsafe conditions to the Executive Director or Programs Manager immediately
• Provide written accident reports involving any child when necessary
• Clean all toys and surfaces using approved cleaning supplies upon closing of the center
• Keep toys and equipment clean, sanitary, and in good working condition
• Inform Programs Manager of needed supplies or equipment concerns

Requirements

• Experience working with children is preferred
• Ability to provide a safe, nurturing, and engaging environment for children
• Understanding of military family challenges is preferred
• Experience preparing and implementing age-appropriate activities
• Flexibility and reliability to respond to short-notice staffing needs
• Reliable transportation is required for this position
• CPR, First Aid, and KIT Training (online training to be determined by Executive Director)
• Drug Screening and Background Check

Qualifications

• Work experience with children
• An understanding of military family challenges
• Experience preparing and developing age-appropriate activities