Children Case Manager

About the role

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Case Manager to help fulfill our mission of delivering compassionate care to enhance lives and improve communities.

Responsibilities

• Provide comprehensive support through in-home and/or community-based intervention to children, adolescent adults, and their family members.
• Assess consumers in accordance with established policies and procedures and clinical protocols.
• Develop service plans for consumers based on assessment and diagnostic process.
• Carefully coordinate consumer care or report on interventions by meeting with consumer's care team to review efficacy of interventions and to revise plans of service for consumers.
• Maintain accurate, thorough, and current documentation of contact with consumers, treatment progress, and services received/provided.
• Provide face-to-face and telephone crisis intervention.
• Notify direct supervisor of actual or potential challenges with consumers; i.e., decompensation, significant health concern, and crisis.
• Close coordination with the PCP and/or Health Plan will be maintained for all populations when applicable.
• Will be required to travel to conduct home visits and attend client appointments and meetings in the community.

Qualifications

• Minimum requirement consists of a 22-year age.
• A combination of experience and education totaling 2 years is acceptable.
• Bachelor’s degree with one year of full-time behavioral health experience.
• Valid AZ driver’s license & motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive one.

Benefits

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental, and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southeast Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience. At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued. We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve. Through Our Empowered Belonging Program, We’re Committed To Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard. Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take. Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work. Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams. Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us. Where everyone belongs. Where everyone leads. Join us in shaping a community where your difference makes a difference, and your impact is real.