Child Welfare Residential Case Aide (Full-Time, Temporary)

About the role

The Child Welfare Residential Case Aide will provide emergency shelter care and supervision for youth in the custody of Wake County Human Services.

Responsibilities

• Provide supervision and structure including implementation of a behavior management system, modeling positive interactions and appropriate behavior
• Facilitate appointments for health, mental health and other needs
• Participate in team meetings to assess needs, progress and make recommendations
• Work therapeutic, trauma-informed residential intervention methods for children/adolescents with various Mental Health/Substance Use diagnosis ranging in ages from 0-17 as they await placement
• Maintain a daily log of progress notes and ensure that all notes are completed by end of shift
• Assist with community links and resources
• Maintain clear access for communication between the youth and their systems of Care individuals
• Maintain shift coverage to assist in crisis intervention and in case of inclement weather

Requirements

• High school diploma or GED
• One year of job-related experience

Qualifications

• Bachelor’s Degree or college courses in health care, mental health, recreational therapy, education, or human growth & development
• One year experience as a nurse’s aide, mental health aide, psych aide, or the equivalent in a rehabilitation, psychiatric, or similar setting
• Two years of experience working with youth in an inpatient/residential setting
• Specialized experience with a predominate diagnosis cluster of the patients served

Skills

• Displays an understanding of the basic concepts of safe, supportive, nurturing & therapeutic human interactions
• Effectively interacts with patients, peers, & families
• Demonstrates ability to follow behavior programs
• Active supervision of therapeutic & recreational activities
• Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing
• Emotional intelligence to manage difficult case situations

Benefits

Not specified

Pay

Not specified

Schedule

Temporary, full-time role with shifts available: 8:00am-4:00pm, 4:00pm-12:00am, 12:00am-8:00am (40 hours a week)

About Our Team

The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

What Makes Wake Great

Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement

Welcome those who are ready to contribute their expertise to meaningful, community-centered work. Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.