Child Welfare Case Manager

About the Role

Thompson, founded in 1886 as an orphanage, has grown into a leading organization providing a continuum of care across the Carolinas, Florida, Tennessee, and Kentucky. Our trauma-informed, evidence-based programs focus on prevention, mental health services, and foster care, aiming to build resilience in clients (ages 0-18) and their families. As a Case Manager, you will play a vital role in providing dependency case management services to families with verified abuse history and open dependency cases.

Responsibilities

• Manage crisis situations and provide linkage/coordination of care for high-need youth in out-of-home care.
• Engage kin and fictive kin adults to increase protective capacities and provide stable, safe homes for youth.
• Write court reports and testify in court proceedings.
• Conduct face-to-face engagement with youth and families in the community.
• Work flexible hours, including an on-call schedule for after-hours coverage (nights/weekends), based on client needs.

Qualifications

• Bachelor’s Degree from an accredited college or university.
• One (1) year of full-time professional experience in child welfare services, including social, psychological, or correctional counseling, case management, volunteer services coordination, or juvenile classification coordination.
• Valid driver's license.
• Ability to pass a drug screen and all required background checks, including fingerprinting.

Skills

• Passion for working with youth and adolescents.
• Commitment to making a positive impact on the lives of others.
• Alignment with Thompson’s core values: Excellence, Innovation, Commitment, Caring, and Integrity.

Pay

Starting pay ranges from $19.50 to $23.50 per hour, based on education and experience level.

Benefits

• 3 weeks paid time off (PTO) in the first year, plus 10 paid holidays.
• Health, Dental, Vision, Short-Term and Long-Term Disability, and Life insurance options.
• 401K match.
• Education reimbursement.
• Referral bonus.
• Eligibility for the state loan repayment program (up to $50,000 in student loan repayment).
• Paid time off for community volunteering.
• Free EAP services.
• Mileage reimbursement.
• iPhone and laptop provided for eligible roles.
• Growth opportunities.

Thompson is an Equal Opportunity Employer and participates in E-Verify.