Child Welfare Case Manager

About the role

Thompson, founded in 1886 as an orphanage, now operates across the Carolinas, Florida, Tennessee, and Kentucky. Its continuum of care includes prevention, mental health services, and foster care, all trauma‑informed and evidence‑based, serving clients ages 0‑18 and their families both virtually and in person. Thompson’s core values are Excellence, Innovation, Commitment, Caring, and Integrity.

Responsibilities

• Provide dependency case management services to families with verified abuse history and an open dependency case.
• Coordinate and link high‑need youth in out‑of‑home care with service providers.
• Engage kin and fictive‑kin adults to increase protective capacities and secure stable, safe homes.
• Manage crises and provide on‑call coverage after hours, including nights and weekends.
• Write court reports and testify in court.
• Conduct face‑to‑face engagement with youth and families in the community.

Requirements

• Bachelor’s degree from an accredited college or university.
• At least one (1) year of full‑time professional experience providing child welfare services (e.g., social, psychological, or correctional counseling; case management; volunteer services coordination; juvenile classification coordination).
• Valid driver’s license.
• Pass a drug screen and all required background checks, including fingerprinting.

Qualifications

• Passion for working with youth and adolescents.
• Desire to make a meaningful impact on the lives of others.
• Alignment with Thompson’s values of Excellence, Innovation, Commitment, Caring, and Integrity.

Pay

Starting pay ranges from $19.50 to $23.50 per hour, based on education and experience level.

Benefits

• Three weeks paid time off (PTO) in the first year, plus 10 paid holidays.
• Health, dental, vision, short‑term and long‑term disability, and life insurance options.
• 401(k) match.
• Education reimbursement.
• Referral bonus.
• Eligibility for state loan repayment program (up to $50,000 of student loans).
• Paid time off for volunteering in the community.
• Free Employee Assistance Program (EAP) services.
• Mileage reimbursement.
• iPhone and laptop provided for eligible roles.
• Growth opportunities.