Child Welfare Case Manager

About the role

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma‑informed and evidence‑based/evidence‑informed with the intention of building resilience in our clients (ages 0‑18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

Responsibilities

• Provide dependency case management services to families with verified abuse history and an open dependency case.
• Link youth and caregivers to service providers and coordinate care for high‑need youth in out‑of‑home care.
• Engage kin and fictive kin adults to increase protective capacities and work toward a stable, safe home for the youth.
• Manage crisis situations.
• Write court reports and testify in court.
• Complete face‑to‑face engagement with youth and family in the community.
• Spend significant time face‑to‑face with high‑need teenagers.

Requirements

• Bachelor’s degree from an accredited college or university.
• Experience equivalent to one (1) year of full‑time professional work providing child welfare services, including social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
• Valid driver’s license.
• Must pass a drug screen and all required background checks, including fingerprinting.

Skills

• Passion for working with youth and adolescents.
• Desire to make an impact on the lives of others.
• Alignment with Thompson’s values: Excellence, Innovation, Commitment, Caring, and Integrity.

Benefits

• 3 weeks paid time off (PTO) first year plus 10 paid holidays.
• Health, dental, vision, short‑term and long‑term disability, and life insurance options.
• 401(k) match.
• Education reimbursement.
• Referral bonus.
• Eligibility to apply for the state loan repayment program (up to $50,000 of student loans).
• Paid time off for volunteering in the community.
• Free EAP services.
• Mileage reimbursement.
• iPhone and laptop provided for eligible roles.
• Growth opportunities.

Pay

Starting pay ranges $19.50 – $23.50 based on education and experience level.

Schedule

Work hours vary based on client need and include an on‑call schedule for after‑hour coverage (nights and weekends).