Child Support Specialist

About the role

This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the DSS, please visit https://dss.sd.gov.

Responsibilities

• Establish and enforce collection of child support payments owed to families or to the state
• Establish paternity
• Establish medical support obligations
• Locate non-custodial parents and determine their ability to pay child support
• Review and modify court orders
• Initiate administrative and judicial legal actions
• Prepare cases for hearing to ensure financial support for children and fair recompense for the state

Requirements

• Education/Licenses Experience in casework, collections, finance, accounting, or insurance is preferred.
• Entry level knowledge and abilities may be acquired through any combination of training and/or experience that will enable the incumbent to possess the required knowledge, skills and abilities.

Qualifications

• Demonstrate compassion, respect, courtesy, and tact when interacting with others
• Recognize the sources of interpersonal conflict and take positive steps to effectively resolve problems in conflict situations
• Gather and analyze data, reason logically and accurately, and solve problems using common sense, reasoning and resourcefulness
• Actively listen, elicit needed information and provide concise information
• Conduct interviews with individuals who are reluctant to give information or who are not communicative
• Plan and organize work to meet schedules and deadlines and respond and adjust to multiple demands
• Prepare clear and concise documentation, reports, and correspondence that reflect relevant facts
• Comprehend, interpret and apply pertinent laws, regulations and procedures
• Utilize computerized data systems

Skills

• Strong work ethic
• Comprehension of critical thinking and problem-solving techniques

Benefits

• $0 premium employee health insurance option
• Eleven paid holidays
• Generous vacation and sick leave accrual
• Dental, vision, and other insurance options
• Retail benefits
• Class A retirement under SDRS

Pay

• $24.76 hourly, depending on qualifications

Schedule

• Full-Time 40 Hours Weekly