Child Support Case Worker - Customer Service

About the role

Join our team and help Wyoming families. No experience is necessary; extensive paid training is provided.

Responsibilities

• Case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets
• Identifying barriers and evaluating how we can help the customer
• Providing excellent customer service with sensitive topics
• Maintaining confidentiality and security of case information
• Regular and timely attendance
• Participating in creative team projects

Requirements

• Equivalent to a high school diploma
• 0 – 2 years experience

Benefits

• Nine paid holidays
• Paid sick and vacation days
• Medical, dental, and vision insurance options
• Voluntary life insurance
• 401k options for full-time employees
• Company-paid life insurance and long-term disability
• Commitment to staff advancement