Child Support Case Worker - Customer Service

About the role

Join our Team and Help Wyoming Families. No experience is necessary. Extensive paid training provided. Team environment. Commitment to staff advancement.

Responsibilities

• Case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets
• Identifying barriers, evaluating how we can help the customer
• Providing excellent customer service with sensitive topics
• Maintaining confidentiality and security of case information
• Regular and timely attendance
• Creative team projects

Requirements

Equivalent to a high school diploma. 0 – 2 years experience.

Benefits

• Nine paid holidays
• Paid sick and vacation days
• Medical, dental, vision coverage
• Voluntary life insurance
• 401(k) options for full‑time employees
• Company‑paid life insurance and long‑term disability