Child Care Center Operations Manager | Early Childhood Education

About the role

The Child Care Operations Manager supports the systems that allow classrooms to run well: family communication, enrollment details, staffing coordination, records, compliance follow-through, supplies, and day-to-day operational organization.

Responsibilities

• Support enrollment activity, including tours, follow-up, waitlist tracking, paperwork, start dates, and family communication.
• Help coordinate staffing needs, classroom coverage, schedules, call-offs, breaks, substitutes, and daily communication with the leadership team.
• Maintain organized operational records, including staff files, family files, clearances, attendance documentation, and internal checklists.
• Support compliance follow-through related to PA child care licensing, OCDEL expectations, center policies, and Keystone STARS quality work.
• Partner with leadership on tuition, attendance, billing follow-up, and family account communication.
• Track supplies, classroom needs, maintenance items, vendor follow-up, and general center readiness.
• Use academy systems to keep information accurate and easy to act on.
• Communicate clearly and professionally with families, staff, vendors, and ownership.

Qualifications

• Experience in a licensed child care center, preschool, early learning program, or similar people-centered environment strongly preferred.
• Associate’s or Bachelor’s degree in Early Childhood Education, Education, Child Development, Human Development, Family Studies, Human Services, or a closely related field preferred; equivalent relevant experience may be considered.
• Strong organization, reliability, confidentiality, judgment, and ability to manage multiple priorities.
• Clear and professional communication with families, staff, vendors, leadership, and ownership.
• Comfort using email, spreadsheets, child care management systems, and operational tracking tools.
• Ability to obtain required PA clearances, including State Police, Child Abuse, NSOR, and FBI Fingerprinting.
• Familiarity with PA child care licensing, OCDEL, or Keystone STARS is a plus.

Pay

Competitive pay based on experience and qualifications

Schedule

Monday-Friday schedule

Benefits

• Health, dental, and vision insurance
• Generous PTO and wellness days
• Childcare employee discount
• Telehealth benefits
• Ongoing professional development
• 401(k) retirement plan
• Supplemental insurance options
• Supportive leadership team
• Growth opportunity as we continue building our leadership structure
• Kiddie Academy of Harrisburg is a Keystone STARS 3 early learning program