Child Care Billing Coordinator and Office Support

Position Summary

The Grosse Pointe Public School System is seeking a Child Care Billing Coordinator & Office Support professional to support the daily operations of preschool, kids club, camp o' fun, safety town, and gsrp programs.

Essential Duties & Responsibilities

• Billing & Financial Operations
• Process tuition billing for kids club, preschool, camp o' fun, safety town, and other child care programs.
• Process Child Development and Care (CDC)/State of Michigan subsidy billing and payments.
• Maintain accurate financial records within Brightwheel.
• Follow up on past-due accounts and coordinate payment plans, program suspensions, collections, and terminations in accordance with district procedures.
• Prepare financial reports and year-end billing statements for the Business Office.
• Serve as the primary point of contact for family questions regarding: Registration, Billing and payments, Kids Club, Preschool, Camp O' Fun, GSRP.
• Respond to phone calls, emails, walk-in visitors, and parent inquiries in a professional and timely manner.
• Schedule and facilitate tours for prospective families.
• Office & Administrative Support
• Answering phones
• Greeting visitors
• Processing incoming mail
• Managing office correspondence
• Operating the Barnes School secure vestibule/parent entry system
• Maintaining confidential student and family records
• Auxiliary support to Preschool and School Age Child Care leadership
• Program Support
• Assist in child care classrooms as needed to maintain licensing ratios and program operations.
• Support special events, registration periods, and other department initiatives.

Qualifications

• Associate's degree in Accounting, Business, Finance, Office Administration, or a related field preferred; equivalent education and experience may be considered.
• Experience with bookkeeping, billing, accounting, or financial recordkeeping required.
• Strong mathematical and computation skills.
• Excellent organizational skills with strong attention to detail.
• Outstanding customer service and communication skills, both written and verbal.
• Proficiency with Google Workspace (Docs, Sheets, Gmail, Drive) and the ability to quickly learn new software systems.
• Experience with Brightwheel and/or Michigan child care subsidy billing is preferred.
• Ability to maintain confidentiality while handling sensitive financial and student information.
• Ability to manage multiple priorities in a fast-paced office environment.

Required Qualifications

• Meet all State of Michigan Child Care Licensing requirements.
• Successfully complete a comprehensive background check, fingerprinting, and child abuse clearance.
• CPR and First Aid certification (training provided if needed).
• Minimum age of 19 years.
• Regular, reliable attendance.
• Ability to work collaboratively with administrators, teachers, caregivers, families, and district staff.

Position Type

Full-Time, 12-Month Position 35-40 hours per week Monday-Friday

Typical Schedule

Typical schedule: 9:30 a.m.-6:00 p.m. (shift may vary based on program needs)

Compensation

$18.00-$20.00 per hour, based on qualifications and experience

Benefits

• Paid Holidays (10)
• Paid Time Off (PTO)
• Single Health Insurance Coverage
• Participation in a collaborative and supportive educational environment

Application Information

Interested internal and external candidates should apply online through the Grosse Pointe Public School System employment portal.

Questions Regarding This Position

May be directed To Crystal Fletcher Director of School Age Child Care fletchc@gpschools.org Sara Meier Director of Preschool Services meiers@gpschools.org