Child Care Admin Assistant

Provides routine childcare office support and assists with the overall administration and development of childcare center operations. May substitute in childcare classrooms when needed.

Responsibilities

• Demonstrate effective communication with professionals, parents, and children.
• Work independently while taking direction from the supervisor.
• Maintain a warm, energetic disposition and enjoy working with families and young children (6 weeks to 5 years); assist in classrooms as needed.
• Review and process child care applications and related forms for accuracy, completeness, and compliance with University, department, and regulatory policies.
• Receive, greet, and direct visitors to the appropriate person or center.
• Provide child care center orientation and child development information for parents.
• Assist with diaper bank operations as needed.
• Answer telephones, provide assistance, and direct families to the correct person or office.
• Return calls and emails in a timely manner.
• Process and answer parent questions promptly via phone or email.
• Create and maintain child files, service agreements, schedules, and related documentation.
• Schedule appointments with parents and arrange tours and orientation meetings.
• Answer questions about the organization and associated activities.
• Perform tasks using Microsoft Word, Excel, EZ Care, and other browser programs; excellent computer skills required.
• Assist in classrooms as needed or instructed.
• Perform other duties as assigned.

Incumbents are expected to be familiar with department policies and procedures and have a working knowledge of University and department organizations to assist staff and visitors.

Requirements

• High school diploma or equivalency required.
• Customer service experience or equivalency, with demonstrated human relation and effective communication skills.
• One year of full-time childcare experience or equivalency (e.g., HeadStart, preschool, or childcare licensing).
• At least 21 years old.
• Pass a BCI and fingerprint background check.
• Willing to obtain first aid training.
• Demonstrated skills in Microsoft Office and management software.
• Meet physical requirements for job duties, including:
  • Sufficient vision to read small printed material and supervise children across playgrounds and classrooms.
  • Sufficient hearing to understand normal and telephone conversations.
  • Ability to speak clearly and audibly in office and classroom environments.
  • Ability to lift small children (up to 50 lbs) and carry them short distances.
  • Ability to move about on hands and knees, sit on the floor with children, and exhibit physical stamina for daily interaction with young children (walking, kneeling, sitting on floor, etc.).
  • Physical dexterity to use a pen, operate a computer keyboard, and perform repetitive motions.

Qualifications

Equivalency Statement: 1 year of higher education can substitute for 1 year of directly related work experience (e.g., a bachelor’s degree = 4 years of experience).

• Administrative Assistants, III: Requires 3+ years of related experience.
• Child Development Associate (CDA), Associate’s, or Bachelor’s degree in Early Childhood Education preferred.
• More than two years of childcare center experience preferred.
• Experience with NAEYC and Department of Health Child Care Licensing rules and regulations preferred.

Pay

$19.00 per hour.

Schedule

Full-time, days with occasional nights and weekends.