Chief Technology Officer

Responsibilities

• Project Management & Governance
  • Establish, staff, and lead the Bank's new Project Management Office (PMO)
  • Design and implement a governance model for project prioritization
  • Oversee the end-to-end project lifecycle for all technology initiatives
  • Evaluate and develop a roadmap for the long-term scope of the PMO
• Digital Experience & Platform Strategy
  • Provide executive oversight of the Digital Experience function and its three domains
  • Ensure the team is appropriately resourced and delivering against both operational commitments and strategic transformation objectives
  • Drive value realization from the Bank's most significant platform investments
  • Oversee the maturation of the Bank's data and integrations capabilities
  • Identify, evaluate, and manage strategic FinTech partnerships
  • Ensure online banking platforms remain competitive, stable, and compliant
• AI Readiness & Business Value
  • Develop and maintain the Bank's AI readiness framework
  • Evaluate AI capabilities emerging from strategic vendor relationships
  • Identify and prioritize specific use cases for AI
  • Establish and maintain regulatory and risk governance framework
  • Monitor the AI and emerging technology landscape
• Technology Delivery — Network Operations, Reporting & Systems Support
  • Maintain and strengthen the Bank's technology infrastructure
  • Ensure technology operations align with risk management expectations
  • Identify and pursue opportunities for operational improvement
  • Establish and maintain operational technology KPIs and management reporting
• Strategic Leadership
  • Build and sustain a culture within the technology function
  • Partner with the COO and executive peers to develop and maintain the Bank's technology roadmap
• Team Leadership & Organizational Development
  • Recruit, develop, and retain leadership across four functional teams
  • Develop a workforce strategy for the technology function
  • Execute departmental strategic plans and goals
• Stakeholder Engagement & Governance
  • Engage with vendors, technology partners, and FinTech organizations
  • Collaborate with Operational Risk, Compliance, Legal, and Finance functions
  • Foster a culture of collaboration and continuous improvement

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 10 years of experience in technology management, operations, or digital transformation
• Proven track record of successful project management and governance
• Experience leading digital transformation initiatives
• Strong understanding of AI and responsible AI adoption
• Experience in network operations and systems support
• Excellent communication and stakeholder engagement skills