Chief Technology and Innovation Officer

Reports To

President and Chief Executive Officer

Supervises

Information Technology Services (ITS) Department

About Us

Harvesters employees are friendly, dedicated, and passionate about improving how our neighbors access nutritious food. We offer a robust benefits package, including employee-paid medical, dental, life and disability insurance and a 403b plan. Our paid time off is generous and includes paid holidays. We’re building a hardworking and diverse team that works hard toward shared goals. We also support our employees’ growth and desire to live well-rounded lives.

About the role

The Chief Technology and Innovation Officer (CTIO) serves as the organization’s senior-most technology staff and a key member of the executive leadership team. This role is responsible for defining, executing, and continuously evolving the organization’s technology and innovation strategy in alignment with mission, growth objectives, and long-term sustainability. The CTIO provides both strategic vision and operational guidance across enterprise systems, infrastructure, cybersecurity, data governance, analytics, and digital transformation initiatives. This innovator ensures that technology is a strategic enabler of operational excellence, informed solution-making, financial stewardship, and community impact.

Responsibilities

• Develop and drive a comprehensive, forward-looking technology strategy that aligns with organizational priorities and positions the organization for sustainable growth.
• Spearhead the modernization, integration, and optimization of core enterprise systems to ensure scalability, reliability, and interoperability.
• Establish and strengthen enterprise data capabilities to support informed decision-making and impact measurement.
• Protect the organization’s digital assets and ensure system reliability through vigilance, disciplined risk management, and proactive infrastructure planning.
• Drive and develop the Information Technology Services (ITS) department, ensuring high performance and alignment with enterprise goals.
• Partner closely with leadership and departmental teams to translate operational and mission needs into scalable technology solutions.
• Ensure disciplined financial and operational management of technology resources, including stewardship of donor and organizational resources.

Qualifications

• 12+ years of progressive experience in technology leadership, with at least 5 years in senior or executive-level roles.
• Foundational experience as a hands-on technology practitioner (e.g., software engineering, systems architecture, infrastructure, data engineering, or cybersecurity).
• Demonstrated success modernizing legacy or fragmented technology environments.
• Experience guiding enterprise-wide system implementations and integrations.
• Strong understanding of enterprise architecture, cloud platforms, APIs, automation, and cybersecurity best practices.
• Experience establishing data governance and analytics capabilities.
• Proven ability to manage budgets, vendors, and cross-functional partnerships.
• Experience in nonprofit, healthcare, logistics, public service, or mission-driven organizations preferred.

Education Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related technical field required.
• Advanced degree (MBA, MS, or equivalent) preferred.
• Relevant certifications in cloud platforms, cybersecurity, enterprise architecture, or project management are a plus.