Chief Physician Experience Officer
Key Responsibilities
- Advise senior leadership on physician engagement, retention, and workforce sustainability
- Identify and implement national best practices in clinician experience
- Chair the Physician Experience Council
- Lead enterprise-wide physician experience measurement (e.g., burnout, professional fulfillment, Net Promoter Score, intent to leave)
- Oversee survey processes, analytics, and reporting
- Develop dashboards linking clinician experience to quality, access, and patient outcomes
- Develop and implement a systemwide physician experience strategy
- Lead initiatives to improve clinical work environments and reduce administrative burden
- Drive change management, adoption, and accountability across departments
- Partner with HR and Finance to support workforce sustainability and retention
- Align compensation models, productivity expectations, and experience goals
- Collaborate with Advanced Practice Provider leadership to enhance team-based care
- Align efforts across UCSF Health, the School of Medicine, and affiliated sites (ZSFG, VA)
- Partner with Vice Deans and faculty leaders to advance physician experience initiatives
- Lead communication, engagement, and recognition efforts (e.g., Doctors’ Day)
- Serve as liaison across UCSF Health, the School of Medicine, and the UC system
- Lead participation in the AMA Joy in Medicine™ program
- Participate in key institutional committees and governance
About the Role
The Chief Physician Experience Officer (CPEO) is a senior leadership role responsible for developing and executing a comprehensive strategy to enhance the physician work experience across UCSF Health and the UCSF School of Medicine. Reporting to the UCSF Health System Chief Medical Officer, the CPEO partners with leaders across UCSF Health, the School of Medicine, and affiliated clinical sites to improve physician engagement, well-being, and retention.
Qualifications
- An MD (or equivalent degree) is required.
About UCSF School of Medicine & UCSF Health
Consistently ranked among the nation’s top medical institutions, UCSF is recognized for excellence in patient care, education, and research. Our community is driven by a shared mission to advance health worldwide while fostering an environment of collaboration, innovation, and inclusion.
Application Requirements
- Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.)
- Cover Letter
- Statement of Research (Optional)
- Statement of Teaching (Optional)
Pay
For positions that are 51% effort or more: The posted UC salary scales set the minimum pay determined by rank and step at appointment. See Table 5. The minimum base salary range for this position is $150,200 - $442,800. This position includes membership in the health sciences compensation plan which provides for eligibility for additional compensation.
For positions that are 50% effort or less: See Table 2 for the salary range for this position. A reasonable estimate for this position is $115,500 - $246,000.
Additional Information
- Finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- Misconduct means any violation of the policies or laws governing conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment