Chief Operations Officer
Dallas Fort Worth Association Executives · Oberlin, OH · 1 mo ago
ManufacturingFull-time
About the role
The COO directs daily activities across sales, operations, finance, and administrative functions, ensuring staff accountability, sound financial management, and disciplined execution of the strategic plan. You will be working for an association with less than 50 employees and be the point person and is available daily for direction and guidance, mentors and develop team members, manages committees, and builds an intentional, people-first culture. This role is ideal for a results-oriented, operational leader with a direct yet approachable communication style. You have the rare ability to sustain organizational momentum while leading with genuine investment in your people.
Responsibilities
- Executive Leadership
- Partner with the CEO to translate the strategic plan into measurable operational plans, priorities, objectives, and KPIs.
- Own day-to-day operations so the CEO can focus on vision, strategy, sales, and external relationships.
- Serve as executive leader and decision-maker in the CEO’s absence.
- Prepare operational reports for executive leadership and the Board.
- Serve as executive leader and decision-maker in the CEO’s absence.
- Own day-to-day operations so the CEO can focus on vision, strategy, sales, and external relationships.
- Partner with the CEO to translate the strategic plan into measurable operational plans, priorities, objectives, and KPIs.
- Operational Excellence
- Direct daily operations across all departments and disciplines, providing hands-on daily direction and guidance to staff.
- Drive employee accountability at every level — set clear expectations, monitor performance, and follow through.
- Improve efficiency and effectiveness through process improvement, clear policies and procedures, and disciplined execution.
- Lead cross-functional initiatives, special projects, and committee management.
- Define and track “what winning looks like” for the organization and rally the team to achieve it.
- Direct daily operations across all departments and disciplines, providing hands-on daily direction and guidance to staff.
- Financial Leadership
- Partner with the CEO and accounting staff on annual budget development, monitoring, and forecasting.
- Oversee contracts, purchasing, insurance, and vendor relationships to ensure value and accountability.
- Mentor, coach, and grow staff and emerging leaders — developing talent.
- Foster a culture where taking smart risks is encouraged and failure is treated as learning.
- Partner with staff to answer the ongoing question: “What does the staff want and need to succeed?”
- Oversee technology initiatives, cybersecurity, and systems improvements that support efficient operations.
- Ensure compliance, internal controls, risk management, and business continuity planning.
- Prepare Board reports, support staff, and engage with members.
Qualifications
- Preferred Education: Masters
- Results-oriented, operational leader with a direct yet approachable communication style.
- Experience: 10+ years of experience in a similar role, preferably in association management.
- Rare ability to sustain organizational momentum while leading with genuine investment in your people.
- Skills: Strong leadership, strategic planning, financial management, and people management skills.
- Ability to mentor and develop staff and emerging leaders.
- Experience: Experience managing a team of 10 or more.
- Experience in association management, preferably in the natural stone industry.