Chief Operating Officer (COO) - Optum, American Health Network (AHN) - Hybrid

Leadership Expectations

Act as a true enterprise operator, balancing near-term execution with long-term scalability
Provide solid, visible leadership through complexity, ambiguity, and change influence
Influence across matrixed organizations without relying solely on direct authority
Develop strong successor talent and leadership depth across operational team(s)
Be an engaged leader who collaborates well with their team of regional leaders
Drive proactive performance management while ensuring consistent, data-driven reporting

Primary Responsibilities

• Day-to-day strategic and operational leadership of all clinical operation functions for each state (IN/OH) in the region, in partnership with regional leadership teams
• Integrating initiatives that enhance clinical outcomes and patient care, ultimately delivering on goal the operational levers of the P&L (value-based care vs fee-for-service) and SG&A (overhead)
• Accountable for culture and retention of regional operations team who ensure that clinics are compliant and meet all regulations while upholding quality standards. This is to include performance management, succession planning, and staffing
• In partnership with executive leaders, champions a care model, patient experience, and culture transformation in addition to executing on core clinical levers daily
• Collaborates and builds working relationships with practice and physician management. Provides leadership and mentoring to management staff in establishing departmental objectives related to staffing, policies, and procedures
• Develops and governs the annual budget for clinic operations and implements plans to achieve budgetary goals
• Provides operational effectiveness reporting and develops strategies for improvement at the practice level when necessary
• Contributes to the development and maintenance of a positive team-focused company culture

Required Qualifications

• COO - Chief Operating Officer - AHN
• 7+ years of experience with increasing management responsibility (within clinic operations)
• 1+ years of hands-on experience with P&L / budget and making business decisions based upon financial reports
• Experience with medical cost management, HEDIS quality metrics
• Experience with creating / implementing policies for efficient operational processes
• Experience in both managed care and fee-for-service based models
• Proficient computer skills, including working knowledge of Microsoft Office Suite, email systems, and web-based programs
• Proven solid ability to analyze operations working with senior leadership on operational efficiencies
• Proven ability to work collaboratively with a wide variety of health care professionals and staff, both in and outside of the local care delivery organization
• Proven ability to travel to all clinics in Indiana and Ohio

Preferred Qualifications

• Registered Nurse (RN)
• 5+ years of clinical experience
• 5+ years of operational leadership experience
• Experience managing remote staff, preferably leadership level
• Proven change leadership and transformation experience
• Familiarity with AI systems and utilization within healthcare and leadership
• Proven exceptional executive communication skills

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The salary for this role will range from $159,300 - $273,200 annually based on full-time employment.

We comply with all minimum wage laws as applicable.

At OptumCare, we are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits for today and to help you plan for the future, including your retirement.