Chief of Staff, VP of Strategy and Operations

Primary Responsibilities

• Act as Chief of Staff to the SVP & GM, providing strategic counsel, managing executive communications, and coordinating key initiatives and decision-making processes.
• Lead and develop a high-performing team within the Hybrid Cloud organization, fostering a culture of continuous improvement.
• Partner with product and engineering leaders to drive planning, budgeting, and operational execution across multiple sites.
• Create and present executive-level materials, including presentations, updates, and analytical reports for strategic reviews and planning.
• Represent the Private Cloud & Flex Solutions business in cross-BU forums, aligning dependencies, timelines, and commitments.
• Drive process excellence, operational rigor, and continuous improvement initiatives to increase efficiency and quality.
• Define and track KPIs, workflows, and metrics; analyze data to provide actionable insights and recommendations.
• Lead operational programs related to organizational readiness, operating models, and cost initiatives.
• Manage cross-functional dependencies, risks, and escalations to ensure on-time, high-quality delivery of products and services.

Experience And Skills

• 10+ years in business operations, product operations, program management, or executive leadership roles within large organizations.
• 5+ years of direct people management experience.
• Prominent success in delivering measurable financial and operational outcomes.
• Strong experience in leading executive-facing initiatives such as strategic planning, operational transformation, or business performance improvement.
• Technology industry experience, with a preference for cloud technologies.
• Exceptional communication skills, executive presence, and influencing ability.
• Management consulting experience is a plus.