Chief of Staff to the COO

Duties And Responsibilities

• Responsible for overall “to-do list” and ensuring business tasks and priorities are achieved
• Responsible for overall calendar / meetings / travel, including attending meetings as required
• Manage all email and calendar / meeting schedules
• Able to engage with Senior Leadership as a business partner on a daily basis
• Provide succinct and executive level readouts on a variety of topics
• Ensure effective internal and external communications and accountability for key deliverables
• Monitor, escalate and help to implement actions related to business and operational metrics such as KPI’s and P&L
• Support customer engagement, communications, meetings, RFQs, etc.
• Manage and support special projects (internal or external) as required

Required Skills And Experience

• 5+ years of senior level business experience such as program management and/or operations including P&L and KPI management
• Strong understanding of CTDI’s business and structure / organization
• Demonstrates strong organization skills and attention to detail
• Strong ability to multi-task, prioritize, adapt to changing environment and manage multiple priorities effectively
• Attention to detail and accuracy with excellent written and verbal communication skills
• Efficiently manage competing project and priorities with strong time-management skills
• Proficient skills using MS Office with strong experience using Excel
• The ability to maintain a high level of confidentiality
• Customer-facing experience a plus

Physical Demands and Working Conditions

• Standard Office Environment
• May be required to work long and unpredictable hours
• Occasional travel required