Chief of Staff (Client Accounts)

About the role

You’ll run back-office ops (HR, Finance, Compliance) for multiple startups—owning delivery, triaging edge cases, and building scalable processes.

Responsibilities

• Lead multi-workstream back-office programs (HR/Finance/Compliance) for startups; unblock teams and leaders, and deliver outcomes across a client portfolio.
• You are the main conduit through which all our client's back-office operations run. You are their project manager and leader.
• You are the person they trust to keep things running so they can focus on their product and sales.
• Serve as a fractional Chief of Staff/Chief Operating Officer — working with multiple startup founders / CEOs to project manage key corporate matters.
• Handle the complex unknowns and strategic work.

Qualifications/Skills

• 5+ years of startup business experience that includes interfacing with clients or external parties is required.
• 2+ years experience in at least two of the following: Project management, Product management, Customer Success, Client Operations, HR, Finance, Legal/Law/Attorney/Paralegal, or Compliance.
• Proactive, detail-oriented, and excellent ability to context switch.
• Great communication skills: this includes not only an ability to talk on a call but much more so, write down every step and communicate the value of that step, effectively.
• Ability to say "no" in a way that doesn't feel like a "no" to the other party.
• Loves building deep, trusting relationships with dynamic founders across many industries.
• A total geek for better processes, more standardization, and reinventing things just enough to make them more efficient.
• People who have a deep dedication to client service and doing right by our stakeholders.
• Openness to giving and receiving feedback.
• Willingness to do the unsexy part of running a startup - i.e. dealing with regulators (including waiting on hold forever for them to pick up), managing employee offboarding, and basically doing the "startup plumber" work.

Benefits

• Base compensation for a U.S.-based Chore CEO Level 2 is $80,000 USD per year, with the potential to earn up to $104,000 per year via bonuses.
• Every team member receives equity in Chore.
• We offer unlimited PTO.
• We provide a WFH stipend up to $250/month (office setup, coffees, co-working space, etc).
• We offer MacBook Air.
• We offer 401k with up to 4% matching.
• We provide universal benefits.
• We support from a team of other experts who directly do a significant number of tasks for greater delight and flexibility.

Pay

Base compensation for a U.S.-based Chore CEO Level 2 is $80,000 USD per year, with the potential to earn up to $104,000 per year via bonuses.

Schedule

The expectation is that all Chore CEOs work standard US hours from 9-5pm.