Chief Financial Officer (CFO)

About the Role

The Chief Financial Officer (CFO) provides strategic leadership and oversight of the organization’s financial operations, ensuring sound financial practices, fiscal stability, regulatory compliance, and effective stewardship of resources. This position oversees budgeting, financial reporting, accounting, revenue cycle, cash management, audits, financial forecasting, and internal controls while providing financial guidance to the CEO and Executive Leadership Team. The CFO collaborates with organizational leaders to support strategic planning, operational decision-making, growth initiatives, and long-term financial sustainability.

Responsibilities

• Performs all responsibilities in an ethical manner aligned with the mission of the clinic.
• Leads departments in providing a vision for their future direction and embraces the change process with understanding and enthusiasm.
• Makes decisions swiftly, decisively, and correctly to achieve desired outcomes.
• Coaches and facilitates the growth and development of associates within the departments.
• Develops departmental goals that support clinic initiatives to guide daily activity, communicate ongoing progress, and remove obstacles to performance effectiveness.
• Drives continuous improvement for key departmental and organizational systems.
• Fosters an environment for success through team participation.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Directs and oversees, through subordinate personnel, all audit, billing, cashiering services, collection, financial counseling, and accounts payable functions.
• Responsible for accounts receivable reports for the finance committee of the Board of Trustees.
• Develops and forecasts current and future year bad debt for cash management, including ongoing monitoring of reserves for doubtful accounts and annual audits.
• Oversees all billing and collection of revenue generated by patient charges and non-patient revenue, including expansion into physician revenue.
• Prepares, directs, and monitors annual divisional and departmental budgets.
• Directs the development of programs to enhance receivables collection and promote positive public relations.
• Develops, directs, and ensures quantitative quality standard objectives for areas reporting under financial services.
• Maintains knowledge of accounts receivable and billing systems, making procedural adjustments to incorporate changes.
• Stays current with all federal and state collection laws and regulations, modifying operations and policies accordingly.
• Develops and maintains department operations to ensure compliance with federal regulations.
• Evaluates and implements new technology to improve financial services.
• Performs and monitors other financial functions as assigned by the CEO.

Requirements

• Bachelor’s degree with a major in business administration; master’s degree desirable.
• Three to six (3-6) years of financial experience in the healthcare field, with thorough knowledge of credit financing, third-party billing requirements, and regulatory agencies.
• Working knowledge of computer science applications in financial services.
• Excellent oral and written communication skills, with the ability to interact effectively at all organizational levels.
• Ability to move about clinics between workstations.

About Us

Neighborhood Health Association (NHA) is Northwest Ohio’s largest community health center system. Since 1969, we’ve grown to 13+ clinics offering medical, dental, pediatric, women’s, senior, and homeless care—plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health.

Our Mission: Through our exceptional healthcare services, we empower and educate, aggressively working to eliminate healthcare inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.