Chief Executive Officer for Mission Driven Non Profit Agency

Essential Functions

• Serve as the Board’s primary executive, implementing policies and decisions of the Board and acting as the Board’s authorized representative in all matters not otherwise delegated
• Provide visionary leadership and operational oversight for all programs, including community services and fiscal intermediary operations
• Develop, maintain, and annually review an organizational structure and table of staff organization that clarifies lines of authority, responsibility, and communication and promotes efficient, effective operations
• Congruent with the policies of the Board of Directors, managers shall carry out the responsibilities of their units
• The CEO shall coordinate activities and policies of the administration and professional units which shall be achieved through regularly scheduled meetings of appropriate managers
• Recruit, supervise, mentor, evaluate, and—when necessary—discipline senior management; provide supervision and guidance to the senior management team
• Managers and other personnel shall have direct access to the CEO
• Ensure managers carry out unit responsibilities and have direct access to the CEO; convene and lead regular management-team meetings to coordinate goals, budgets, staffing, training, program development, public relations, use of consultants, and other operational matters
• Under the CEO’S administration and direction, managers shall be responsible for the safety of the staff and the persons served under their supervision
• The CEO will provide management oversight to agency program processes including, but not limited to, staff meetings, staff hiring, staff development, problem solving and, if necessary, contact with MassHealth and any subcontractors
• Act as the primary liaison to funding agencies; ensure compliance with contract terms, secure/coordinate necessary resources, and respond to funding-agency inquiries within required formats and timeframes
• Serve as the organization’s primary spokesperson and handle media requests and responses
• Ensure that the Board of Directors comply with agency By-Laws
• Must report all suspected incidents of consumer sexual abuse, and physical abuse and neglect to the Disabled Persons Protection Commission (D.P.P.C.)
• Assist the Board of Directors, when requested, in such functions as fundraising, community relations and related duties
• Assist the Board of Directors in the preparation of an annual budget and Treasurer's Reports as required
• Be present at all meetings of the governing board and standing committees except when the CEO’s professional or personnel status is being considered

Competencies

• Strong supervisory, managerial skills and executive leadership skills
• Excellent written and verbal communication with diverse audiences
• A strong understanding of management and financial practices across all areas of business operations
• Able to work autonomously, set priorities, and drive results
• Commitment to equity, person-centered services, and continuous improvement

Preferred Experience

• At least five years of senior administrative responsibilities in a human services agency
• Extensive knowledge of the human services sector, especially disability services and consumer-directed/fiscal intermediary PCA models

Required Education

Bachelor’s degree in related field is required but a Master’s degree is preferred.

Physical Demands

• Various times, the following physical activities: sitting, reaching, carrying, walking, pushing, pulling and lifting, finger dexterity.

Work Environment

• Professional office environment
• Routine use of standard office equipment
• Regular travel across service sites
• Occasional evenings/weekends for events or meetings
• Hybrid or on-site schedule as required by operational needs