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Jobs · OTHR · Nebraska

National Mission Critical Client Leader

DLR Group · Omaha, NE · 3 wk ago
OTHRFull-time

Position Summary

As a Mission Critical Client Leader, you will play a key role in business development, client stewardship, and project leadership across mission-critical market sectors. You will be responsible for cultivating long-term client relationships, leading complex pursuits, structuring contracts, and ensuring the strategic and financial success of multiple concurrent projects.

The Successful Candidate Will

  • Lead Client Relationships & Strategic Growth

    • Cultivate and expand relationships with mission-critical clients, hyperscale operators, colocation providers, and critical operations agencies

    • Serve as a trusted advisor, deeply understanding client mission, technical requirements, risk profiles, and operational priorities

    • Lead strategic pursuits, including qualification packages, proposals, interviews, and relationship-building initiatives

  • Drive Project & Financial Success

    • Guide project execution from early strategy through post-occupancy, ensuring alignment with quality, schedule, and budget goals

    • Partner with Project Managers on staffing plans, fee development, resourcing, and scope management

    • Oversee invoicing, accounts receivable, and financial performance across multiple projects and clients

    • Manage contract negotiations, amendments, and change requests with a focus on clarity, transparency, and value

  • Champion Integrated Project Delivery

    • Collaborate closely with Design Leaders, engineers, and technical specialists to integrate client goals with design excellence

    • Facilitate decision-making and communication across internal and external teams

    • Support seamless coordination between technical disciplines, vendors, and specialty consultants unique to mission-critical delivery

  • Serve as a Mission Critical Market Voice

    • Represent DLR Group in industry organizations, thought-leadership forums, and client events

    • Monitor industry trends, including energy, resiliency, sustainability, cybersecurity, and technology, to inform client solutions

    • Help position DLR Group as a leader in the mission-critical space through relationships, advocacy, and market intelligence

  • Inspire Teams & Elevate Practice Culture

    • Foster a collaborative and accountable team environment with a focus on client service and technical excellence

    • Mentor staff on client engagement, proposal strategy, and project leadership skills

    • Support the advancement of DLR Group’s integrated design model and ESOP culture

Required Qualifications

  • Bachelor’s degree in Architecture, Engineering, Interior Design, Construction Management, or a related field (professional licensure or certification strongly preferred)

  • 10+ years of AEC industry experience, including 5+ years in a client-facing role and proven experience in mission-critical or technically intensive sectors

  • Experience managing large-scale programs or portfolios for mission-critical, industrial, or hyperscale clients

  • Strong understanding of business development, contract negotiation, financial management, and project delivery practices

  • Excellent communication, relationship-building, and presentation skills

  • Ability to travel occasionally to support client and project needs

  • Must be eligible to work in the United States without the need for visa sponsorship

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