Chief Engineer, Data Center Engg Ops

About the role

The Data Center Chief Engineer (CE) plays a pivotal role in maintaining the infrastructure that powers Amazon Web Services' global cloud computing. This includes overseeing the operation and management of critical systems, performing root cause analysis, and providing training to Engineering Operations Technicians.

Responsibilities

• Act as the primary escalation point for all facilities-related issues.
• Oversee operation and management of routine and emergency services on a variety of critical systems.
• Perform root cause analysis of equipment failures and troubleshoot facility within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in the building out of new facilities and assist in projects to increase current facility efficiency.
• Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
• Communicate complex technical information to a non-technical audience.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools to perform day-to-day tasks.

Requirements

• 3+ years of data center or mission critical facilities experience.
• 3+ years of Microsoft Office including Outlook, Word, and Excel experience.
• Experience with reading and writing procedures, technical documents, and engineering drawings.
• A current, active US Government Security Clearance of Top Secret with SCI eligibility or above.

Qualifications

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Benefits

Amazon offers comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave. For more information, visit here.