Chief Engineer

About the role

This position supports the Facility Operations Manager with projects, business management, process development, and development of staff. The incumbent will facilitate effective communication across Facility Operations and with internal and external customers.

Responsibilities

• Effectively apply management practices in planning and overseeing the work of assigned staff members.
• Aid in building and maintaining a competent team through effective recruiting, selection, and development.
• Manage assigning Archibus scheduled and on demand work orders to engineers and self.
• Schedule contractors working within the facilities and coordinate this work with CSO and impacted customers within the facility.
• Ensure training and development opportunities address staff needs to meet the goals and objectives of assigned role.
• Work with Engineer Team to remove snow.
• Be on-call after normal business hours to support emergency calls on a regular rotation or as needed based on business needs.
• Conduct Team meetings on a regularly scheduled basis to provide coaching, feedback, and context setting.
• Facilitate Monthly Safety Training: Ensure compliance of safety procedures and policies.
• Create and maintain a strong customer focus for internal and external customer and vendor relationships.
• Design and implement excellent customer service standards while complying with company policies.
• Assign resources appropriately to effectively facilitate the servicing workflow.
• Direct and inspect the work performed by outside contractors.
• Lead the resolution of escalation issues and manage service requests.
• Escalate issues to upper management when appropriate.
• Maintain and develop "best-in-class" processes and procedures supportive of organizational goals.
• Assist Property Manager in creating and managing annual budgets and Five Year Equipment Replacement Plans.
• Aid Property Manager in soliciting bids/gathering proposals.
• Maintain and order necessary materials to complete all tasks.
• Complete maintenance and repair records as required.
• Provide and review monthly ad-hoc reports.
• Develop, track, and utilize metrics to identify and manage service improvement opportunities.
• Provide input to and/or lead continuous improvements initiatives for process enhancements.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
• Complete compliance training and adhere to internal procedures and controls, as required.
• Comply with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety.
• Report any known violations of compliance policy, laws, or regulations.
• Report any suspicious customer and/or account activity.
• Exhibit professional behavior and promote positive working relationships.
• Practice FNNI values and support the goals and strategic plan.
• Exercise a willingness to be a resource to colleagues.
• Practice FNNI values and support the goals and strategic plan.
• Maintain constructive working relationships.

Qualifications

• Associate’s degree or equivalent Technical School Certification.
• 5+ years of experience of complete building operations.
• Certified in ACM, CPR, First Aid and AED operations.
• Previous work experience with HVAC, BMCS, electricity, plumbing, carpentry and painting.
• Customer service experience in building and/or property maintenance.
• Ability to read blueprints.
• Demonstrated problem solving skills.
• Ability to utilize technology to communicate and complete daily tasks.
• Physical requirements include: sitting, standing, and walking for a minimum of 3 hours per day; talking and hearing in person, on a phone, and in a group setting; vision: near, far, midrange, peripheral vision, and depth perception; ability to push, pull, lift, and carry a minimum of 50 lbs; ability to occasionally reach above shoulder level and below waist level; ability to frequently stoop, kneel, crouch, crawl, and climb (stairs/ladder); ability to constantly balance and utilize gross motor skills (grip/handle); ability to work in adverse conditions including: extreme heat, extreme cold, wet/humid, confined areas, high places, loud noise, and with equipment in motion; ability to work with Environmental Hazards: Mechanical, Chemical, Electrical, and Industrial Magnets.

Skills

• Knowledge of Energy Management Control Systems.
• Working knowledge of Archibus software.

Benefits

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Please note that work location is subject to change based on business needs.

Pay

Compensation range (base pay): $63,288.00-$104,425.00

Schedule

This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.