Chief Compliance Officer

About the role

The Chief Compliance Officer (“CCO”) is responsible for strategic development and execution of the Bank’s compliance risk management program. The CCO reports functionally to the Board’s Audit and Risk Committee and administratively to the Chief Risk Officer.

Responsibilities

• Report quarterly to the Board of Directors’ Audit and Risk Committee, as well as Co-Chair the Enterprise Compliance and Operational Risk Committee.
• Cook up and manage consumer compliance regulatory examinations and agency/investor reviews.
• Serve as the Bank’s Privacy Officer and Regulation O Officer.
• Maintain knowledge of applicable local, state, and federal laws and regulations, investor guidelines, and industry best practices to ensure adherence to the Board’s risk appetite and identify emerging risks.
• Ensure the Bank has an operating framework for the identification, assessment, management, monitoring, and reporting of compliance risks and issues impacting the bank’s business lines that meet internal and regulatory requirements.
• Lead a team responsible for developing and ensuring the implementation of policies and programs to manage risk associated with various Compliance Activities, including risk assessments, complaint management, customer-facing material reviews, training, and independent testing and monitoring.
• Work in partnership with business partners as they develop new product offerings and execute business strategies.
• Understand business goals and strategies and identify solutions for how Enterprise Compliance can best support those efforts.
• Develop and maintain policies, programs, and a culture that encourage the investigation and response to inquiries from investors and state and federal regulators and agencies.
• Develop annual department budget and work within the department budget, including monitoring and controlling expenses.
• Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all compliance programs and activities as they relate to the Bank’s priorities.
• Monitor and evaluate the efficiency and effectiveness of the Enterprise Compliance Team’s processes and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships. Identify and implement opportunities for improvement.
• Select and integrate compliance technology management solutions.
• Champion Enterprise Compliance and a strong risk culture across the organization.
• Works closely with the Chief Risk Officer and other leaders to ensure a well-coordinated effort for managing regulatory examinations.
• Collaborate with executive management and senior business leaders, to provide leadership, expert guidance, partnership, and support in the implementation process for key compliance strategies, initiatives, and action plans across the enterprise.
• Ensure all required reporting is produced timely.

Requirements

• Bachelor’s Degree required. JD preferred.
• Minimum 15 years in a senior leadership position and a demonstrable track record of leading and building successful compliance management systems.
• Extensive Risk and Compliance management experience within the financial services industry, with broad familiarity with most laws, rules, and regulations related to banking, and specific experience related to mortgage originations; mortgage performing and non-performing servicing; commercial banking activities; digital banking; and Privacy.
• Expert knowledge of risk management practices and regulatory expectations, with the ability to distill complex regulatory requirements and expectations into solution-oriented, actionable steps, and problem-solve viable solutions.
• Strong analytical skills, with an ability to simplify data into concise, actionable reporting.

Qualifications

• Demonstrated understanding of compliance systems and controls utilized to implement a strong compliance framework designed around the three lines of defense model.

Skills

• Time management skills, organization, and positive attitude.

Benefits

• Medical, Dental, Vision, Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits.
• Opportunity for a performance based bonus based on position and department.