Chief Commercial Officer (Remote)

Essential Duties

• Develop and execute a comprehensive commercial strategy aligned with the company's vision and goals.
• Lead market analysis to identify growth opportunities and emerging trends in the clinical research industry.
• Drive business development efforts to secure new partnerships, enhance client relationships, and expand the client base.
• Oversee the sales process, ensuring effective lead generation, proposal development, and contract negotiations.
• Create a market/branding strategy and ensure compelling messaging and positioning strategies to effectively communicate company value proposition.
• Optimize digital marketing and outreach programs to increase brand awareness and engagement.
• Build, coach and develop a high-performing commercial team focused on achieving strategic objectives.
• Build simply scalable processes and ensure the correct reports, systems and tools to support the commercial team that encourages success.
• Foster a culture of collaboration, accountability, and continuous improvement across all commercial functions.
• Work closely with operations, clinical, and research teams to align commercial initiatives with service delivery capabilities.
• Ensure feedback from clients and stakeholders is incorporated into service improvements and innovation.
• Establish key metrics, dashboards and reports to measure the progress and success of commercial initiatives and report to the executive team and board of directors.
• Analyze market and sales data to drive informed decision-making and strategic adjustments.
• As part of the company’s leadership team, ensure that all activities of the organization are aligned to meet customer needs.

Supervisory Responsibilities

• Manage and lead teams to ensure business goals, deadlines, and performance standards are met according to benchmarks set and established company guidelines.
• Set and communicate goals for performance and deadlines in ways that compel and motivate the team.
• Ensure active engagement and commitment to the company.
• Ensure goals, and performance standards are met.
• Practice continuous improvement and oversee work activity to increase efficiency of and improve the effectiveness and productivity of assigned team.
• Monitor employee productivity and provide constructive feedback and coaching in areas that need improvement.
• Identify, recommend, and implement appropriate/necessary training and professional development for self and staff reporting to the position.
• Ensure adherence to legal and company policies and procedures and partner with Talent Services regarding recommended appropriate action.

Qualifications

• Exceptional strategic planning and execution capabilities, with the demonstrated ability to translate vision into actionable go-to-market plans and initiatives.
• Proven leadership abilities with a track record of building and developing high-performing teams.
• Proven experience and success driving significant revenue growth, expanding market share, and achieving commercial targets.
• Exceptional verbal and written communication skills, including the ability to effectively convey ideas and information clearly and concisely.
• Outstanding presentation skills and able to present to executives and large groups at conferences.
• Strong interpersonal and negotiation skills.
• Able to effectively engage and collaborate with staff at all levels of the organization.
• Knowledge of applicable regulations and standards affecting pharmaceutical, biotech and medical device products.
• Strong process mapping abilities and building or upgrading tools, systems and processes.
• Able to consistently manage numerous high-priority concurrent projects.
• Excellent analytical skills, with an aptitude in sound decision-making and problem-solving in pressure situations.
• Creative thinker and able to develop innovative approaches and ideas to meet challenges.
• Able to work independently and collaborate across different teams to meet company goals and projects.
• Fully competent in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams), SharePoint, and CRM Systems, with the ability to leverage technology to drive strategic and operational success.

Education and Experience

• Bachelor’s degree in business, economics, marketing or relevant discipline.
• MBA preferred.
• 12+ years of leadership experience in IRO, pharma or CRO industry with 4 years in IRO experience.
• Minimum of 7 years managing functions inclusive of business development.