Chief Architect

About the role

Trackforce is seeking a visionary and technically accomplished Chief Architect to define and lead the architectural direction of our global SaaS platform. Reporting to the VP of Engineering, you will serve as the highest technical authority across all product and engineering value streams — shaping the long-term technology strategy, setting architecture standards, and ensuring that Trackforce’s platform scales to meet the demands of a growing global enterprise client base.

In addition to your enterprise-wide architectural mandate, you will hold direct leadership responsibility for the Platform Team — a group of engineers, DevOps practitioners, and infrastructure specialists who build and maintain the foundational systems that all product teams depend on. You will lead this team with clarity, purpose, and a high standard of technical excellence, while simultaneously acting as the architectural north star for the broader engineering organization.

This is one of the most consequential technical roles at Trackforce. You will sit at the intersection of strategy and execution — partnering with senior leadership to align technology investments with business objectives, guiding delivery teams through complex architectural decisions, and building the platform foundation that will power Trackforce’s next phase of growth. This role is ideal for a deeply experienced architect who leads with conviction, communicates with clarity, and knows how to turn technical vision into delivered reality.

Responsibilities

• Define and lead the architectural direction of Trackforce’s global SaaS platform.
• Serve as the highest technical authority across all product and engineering value streams.
• Shape long-term technology strategy and set architecture standards.
• Ensure the platform scales to meet the demands of a growing global enterprise client base.
• Lead the Platform Team, including engineers, DevOps practitioners, and infrastructure specialists.
• Build and maintain foundational systems that all product teams depend on.
• Partner with senior leadership to align technology investments with business objectives.
• Guide delivery teams through complex architectural decisions.

About Trackforce

Trackforce is transforming physical security operations managed worldwide. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.

We support 4,600+ clients across more than 50 countries and are a growing team of 300+ professionals. With headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec, and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.

Trackforce operates in both hybrid and remote models, offering flexibility to balance in-office collaboration with work-from-home. Our teams are customer-focused, collaborative, and empowered by innovation. Following our recent merger, Trackforce is now the true market leader in security workforce management software.

Benefits

• Fully remote and flexible work
• Open Time Off (OTO) policy
• Medical, dental, and vision coverage
• Health Savings Account (HSA)
• Life, AD&D, and disability insurance
• 401(k) with company match
• Wellness and mental health support
• Travel assistance and global support
• Employee referral program

Schedule

This role is 100% remote, offering flexibility to harmonize your personal life with meaningful, global work.