Jobs · Sales · New York

Chief 988 Lifeline Officer

Vibrant Emotional Health · New York, NY · 1 mo ago
Sales$275k–$300k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. We need to extract substantive info from posting. Let's parse: Location: Hybrid-Flexed Reports to: Chief Executive Officer Organization: Vibrant Emotional Health Travel: 30% or more Compensation: $275,000 - $300,000 About Vibrant Emotional Health: paragraph. The Opportunity: description. Key Responsibilities: bullet list under headings: Strategic and Operational Leadership, Federal Partnership and Public Stewardship, People and Enterprise Integration, Service Quality, Network, and Innovation. Each has sub-bullets. What We’re Looking For?: list of qualifications: Bachelor's degree..., 12+ years..., Clinical education..., Significant leadership..., Demonstrated experience..., Proven success..., Strong capabilities..., Ability to travel at least 30%. Why Join Vibrant?: bullet points: Mission with Meaning, National Impact, Transformational Leadership, Comprehensive Rewards: includes compensation details, benefits list. We need sections: About the role (maybe corresponds to "The Opportunity" or "About Vibrant Emotional Health"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content. - About the role: could be a brief description of the role (The Opportunity). We'll put that. - Responsibilities: list of responsibilities (Key Responsibilities). We'll create
  • items. - Requirements: maybe the "What We’re Looking For?" includes requirements (education, experience). We'll put that. - Qualifications: maybe overlapping with Requirements; but we can separate: Qualifications could be education/degrees, etc. However we must not create thin sections. We could combine Requirements and Qualifications if content similar. But instruction: prefer few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (which includes education, experience, travel), Benefits, Pay (since compensation given), maybe Schedule? Not given specific schedule besides travel; no schedule details. So we omit Schedule. Skills: maybe we could extract capabilities: Strong capabilities in operational and financial management, data-informed decision-making, communication, relationship building. That's skills. Could be a Skills section. Benefits: list of benefits: medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, 401K. Pay: compensation range $275,000 - $300,000. We must not include filler like "commensurate with experience". Not present. We must not include boilerplate like EEO, scam warning, etc. Remove those. We must not include application instructions. We must not repeat job title as heading. We must not include Job ID etc. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to include all details from the posting that are substantive: location, reports to, organization, travel, compensation, about Vibrant, the opportunity description, responsibilities (each bullet), qualifications (education, experience, clinical, leadership, federal program experience, success, capabilities, travel), benefits list, maybe also "Why Join Vibrant?" mission statements etc. Those are substantive but could be part of Benefits or maybe a separate section like "Why Join Vibrant?" but not in allowed headings. Could incorporate into Benefits or About the role? The mission statements are not exactly benefits but could be part of About the role? Might be considered "Why Join Vibrant?" but we don't have a heading for that. Could we put them under Benefits? Not exactly. Could we create a section "About the role" that includes the opportunity and mission? The instruction says we can use headings like About the role, Responsibilities, etc. So we can put the opportunity description and maybe the "Why Join Vibrant?" under About the role? But we need to preserve all substantive info; we can include them in About the role paragraph. Better: About the role: include the opportunity description (The Opportunity) and maybe the "Why Join Vibrant?" as part of that? But that might be mixing. Alternatively, we could create a section "About the role" for the opportunity description, and then another section "Why Join Vibrant?" not allowed. So we need to fit into allowed headings. The allowed headings are examples; we can use others? The instruction: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should stick to those? Likely we should only use those headings. So we need to map content to those. Thus we need to decide which sections to include: - About the role: could contain the opportunity description and maybe the "Why Join Vibrant?" mission statements. - Responsibilities: list of responsibilities. - Requirements: maybe education and experience requirements. - Qualifications: maybe additional qualifications like clinical education, leadership experience, federal program experience, etc. - Skills: capabilities like operational/financial management, data-informed decision-making, communication, relationship building. - Benefits: list of benefits. - Pay: compensation range. - Schedule: not present, omit. We must not create sections with filler. Ensure each has substantive content. Now we need to extract exact text, preserving details, not summarizing away. Let's gather content: About Vibrant Emotional Health paragraph: "For more than 50 years, Vibrant Emotional Health has delivered high-quality, technology-enabled services, community wellness programs, advocacy, and education to make emotional wellness a reality for everyone. Vibrant administers the federally funded 988 Suicide & Crisis Lifeline, providing free, confidential support nationwide, 24/7. With nearly $200 million in revenue and more than 30 national and local programs, Vibrant reaches millions of people each year." The Opportunity paragraph: "Vibrant is seeking an accomplished executive to lead the next chapter of the 988 Suicide & Crisis Lifeline. Reporting to the CEO and serving on Vibrant’s executive leadership team, the Chief 988 Lifeline Officer will serve as Program Director and Key Personnel for the Substance Abuse and Mental Health Services Administration (SAMHSA) Cooperative Agreement. The Chief will lead a large, multidisciplinary organization spanning operations, administration, partnerships, network engagement, standards, training, and best practices. This leader will be accountable for the Lifeline’s strategy, performance, sustainability, and continued evolution as a vital national crisis service. The successful candidate will be a leader of leaders who can navigate complexity, strengthen organizational capacity, and advance quality, equity, and impact on a national scale." Why Join Vibrant? bullet points: - Mission with Meaning: Support people experiencing emotional distress or suicidal crisis nationwide. - National Impact: Shape the future of a vital public service with extraordinary reach and responsibility. - Transformational Leadership: Connect strategy, people, technology, and partnerships to deliver stronger outcomes. - Comprehensive Rewards: Receive competitive compensation, benefits, and retirement programs. Then details: "We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available." We need to preserve all that. Key Responsibilities: we have four headings with sub-bullets. Let's extract each bullet as separate
  • maybe grouping under headings? But we only have
    • for any list of duties/requirements/benefits. We could embed headings inside
    • ? Probably better to keep each responsibility as a
    • and include the sub-bullets as part of the text. Could also nest
        inside
      • but not required. We'll just make each responsibility a
      • with the sub-bullets separated by semicolons. But we need to preserve all detail; we can include the sub-bullets as separate sentences. Let's list responsibilities: Strategic and Operational Leadership: - Set and execute a multi-year strategy that advances service quality, sustainability, national impact, and alignment with Vibrant’s priorities. - Advise the CEO, Board, and executive leadership team with sound judgment and an enterprise-wide perspective. - Translate strategy into measurable outcomes, clear accountability, and disciplined execution. - Lead a complex, 24/7 national service, strengthening quality, efficiency, continuity, and organizational performance. - Align resources and processes around the highest-impact work, using financial and performance data to manage risk and guide decisions. - Partner across technology, finance, people, legal, communications, and other functions to build scalable systems and shared ways of working. Federal Partnership and Public Stewardship: - Oversee the SAMHSA Cooperative Agreement, ensuring strong governance, compliance, performance, and stewardship of federal resources. - Maintain a credible, solutions-oriented partnership with SAMHSA, supported by clear responsibilities and escalation pathways. - Navigate an evolving policy, funding, and stakeholder environment while protecting service continuity. - Represent Vibrant and the Lifeline with government officials, policymakers, behavioral health leaders, funders, advocates, and the media. People and Enterprise Integration: - Lead and develop the senior team responsible for the Lifeline’s major functions, strengthening leadership capability and succession. - Foster trust, inclusion, accountability, and transparent communication across teams. - Strengthen 988’s integration across Vibrant through shared accountability, deeper relationships, and coordinated planning. Service Quality, Network, and Innovation: - Advance equitable, evidence-informed standards, training, and best practices across the 988 network. - Build influential relationships with crisis centers, governments, Tribal communities, providers, advocates, and other essential partners. - Use performance data, research, lived experience, clinical insight, and network feedback to improve access, quality, equity, and outcomes. - Serve as executive business owner for the 988 Unified Platform, aligning technology, operations, and user needs to improve reliability and impact. Now What We’re Looking For? (requirements/qualifications): - Bachelor’s degree in behavioral health, public health, healthcare administration, business administration, or a related field; advanced degree preferred. - 12+ years of progressive leadership experience in behavioral health, crisis services, suicide prevention, public health, healthcare, or a closely related field, including responsibility for enterprise-level programs or services within a large, complex organization. - Clinical education, licensure, or professional experience is strongly preferred. - Significant leadership experience overseeing crisis-care systems, national networks, or behavioral health contact-center operations within a large-scale, 24/7 environment is required. - Demonstrated experience managing federally funded programs, Cooperative Agreements, or government partnerships is required; direct collaboration with SAMHSA is strongly preferred. - Proven success overseeing large-scale programs, multidisciplinary teams, substantial budgets, and organizational transformation. - Strong capabilities in operational and financial management, data-informed decision-making, communication, and relationship building. - Ability to travel at least 30%. Now Benefits: list from Comprehensive Rewards: medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Also maybe retirement programs mentioned. Now Pay: $275,000 - $300,000. Now Location: Hybrid-Flexed, Reports to: Chief Executive Officer, Organization: Vib

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