Chick-fil-A Trainer

Job Description

A Restaurant Leader in Training is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.

Team Leader Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Open and/or close, lead shifts, key holder.
• Excellent communication skills, both written and spoken.
• Successfully leading on shift.
• Taking ownership over your area of the business.
• Leading their team to deliver a remarkable guest experience during their shifts.
• Hustle that creates a surprisingly fast service.
• Execution of systems that ensure a clean environment.
• Proactive thinking to anticipate the needs of the guests.
• Proactive thinking with team member responsibilities.
• Working with other leaders to coach Team Members on best practices and Chick-fil-A standards.

Requirements

• Must be eligible to work in the United States.
• Excellent organizational skills.
• Ability to manage a team in a fast-paced work environment.
• ServSafe certification is a plus.
• Make Emotional Connections with Guests.
• Reliable transportation.
• Strong people skills with a desire to serve Team Members.
• Strong commitment to superior customer service.
• Ability to manage Team Member behavioral and performance issues.
• Ability to work in a team environment with shared ownership and responsibility.
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

About Chick-fil-A

Join the Chick-fil-A Team - More Than a Job. At Chick-fil-A, we’re more than a restaurant - we’re a place where people grow, serve others, and build skills that last a lifetime. Our team is passionate about delivering genuine hospitality, serving high-quality food, and creating a positive experience for every guest. We believe in developing our people through teamwork, leadership, and a supportive work environment.

What You’ll Do

• Provide friendly, attentive service to guests.
• Work as part of a fast-paced, team-oriented environment.
• Learn valuable skills in customer service, communication, and leadership.
• Create a welcoming and positive experience for our community.

What We Offer

• Flexible scheduling.
• A positive, people-first culture.
• Opportunities for growth and advancement.
• Training and development that extends beyond the job.

Who We’re Looking For

• Positive, reliable, and team-oriented individuals.
• Strong work ethic and willingness to learn.
• A passion for serving others.