Chester NY - Assistant Manager

About the Role

The Assistant Manager supports the Store Manager in the daily operations of a convenience store and fuel station, ensuring high standards of customer service, team performance, and operational efficiency. This role involves overseeing store activities, managing staff, and maintaining a clean and organized environment. When necessary, the Assistant Manager assumes the responsibilities of the Store Manager.

Responsibilities

• Assist the Store Manager in daily management and operations of the convenience store and fuel station.
• Support and enforce store policies, procedures, and operational standards.
• Assume Store Manager responsibilities when the manager is unavailable.
• Assist with employee scheduling, training, and shift management.
• Provide prompt, courteous customer service and professionally resolve customer concerns.
• Assist with daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys.
• Support inventory control by ensuring merchandise is stocked, rotated, and maintained.
• Help maintain a clean, organized, and visually appealing store and fuel station.
• Monitor store performance by controlling expenses, maximizing profitability, and minimizing losses.
• Assist with time and attendance tracking for payroll processing.
• Communicate employee relations issues or operational concerns to store leadership.
• Prepare operational or performance reports as requested by management.
• Support store team members and maintain a positive, team-oriented environment.
• Perform essential duties of Retail Team Members when needed.

Qualifications

• Previous experience in retail, convenience store, customer service, or shift leadership roles preferred.
• Experience with cash handling, POS systems, and retail operations.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced retail environment.
• Strong problem-solving and customer service skills.
• Ability to support and motivate team members.

Work Environment & Physical Requirements

• In-person retail store environment.
• Shifts may include early morning, evening, overnight, weekends, and holidays.
• Ability to stand for up to 8 hours per shift.
• Ability to lift 35–50 pounds.
• Frequent lifting, carrying, pushing, pulling, bending, twisting, squatting, kneeling, and reaching.
• Ability to perform the physical duties required of retail store team members.

Benefits

• Competitive pay based on experience.
• Comprehensive health coverage (applies to Full-Time positions).
• 401(k) with company match (must meet age qualifications).
• Professional development and career growth opportunities.

Our Values

• Safety: We protect the well‑being of our people, partners, and communities.
• Quality: We deliver unmatched experiences and service.
• Unity: We collaborate to achieve shared goals.
• Integrity: We do the right thing, always.
• Responsibility: We take ownership of our work and outcomes.
• Respect: We treat everyone with dignity.
• Empowerment: We give people the tools to succeed.
• Love: We bring passion to everything we do.

Our behaviors emphasize operating with excellence, creating welcoming environments, rewarding performance, communicating openly, staying accountable, and approaching challenges with a growth mindset.