Chemical Solution Technician

Responsibilities

• Coverage and installation of Sonny’s Chemistry products for customer accounts.
• Accurately document setups, with cost per car and service reports.
• Communicate activity with the team using Salesforce, Sonny’s Chemistry Customer Relationship Management (CRM) software.
• Build strong relationships with new and existing customers.
• Address clients’ needs, concerns, and objectives by handling objections and clarifying issues.
• Solve cleaning and application issues for clients.
• Report on customer retention activities using Sonny’s Chemistry support tools and CRM programs.
• Participate in internal and external client debriefs.
• Submit accurate weekly planning and bimonthly expense reports.
• Control expenses and stay within the planned yearly budget.
• Test and accurately report on all new products.
• Provide technical training for distributors and their staff.
• Develop a thorough understanding of the company and distributors’ capabilities.
• Support the goals, purpose, and direction of Sonnys Chemistry to enhance market performance.
• Present a positive image that mirrors the core values of Sonny’s Chemistry.
• Operate in a safe manner in accordance with published safety guidelines.
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.

Qualifications

• High School Diploma/GED preferred.
• Three (3) years minimum of carwash service experience.
• Preferred experience in working with a national distribution and direct sales network.
• Travel required.
• Clean Driving Record & Valid Driver's License.

Benefits

• 100% employer paid medical plan.
• Optional benefit programs available, including: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

Pay

The pay range for this role is USD 53,300.00/Yr. – 72,100.00/Yr. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training and experience.