Chef Restaurant Assistant- Full Time, Gordon Ramsay Pub & Grill(Caesars Atlantic City)

About the role

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.

Responsibilities

• Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
• Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.
• Immediately addresses service breakdowns and follows up to ensure guest satisfaction.
• Ensures that proper sanitation procedures are followed.
• Oversees the maintenance of the pantry area in an organized manner.
• Assists in the control of food & labor costs by eliminating waste and overproduction.
• Trains and supervises food prep staff and assists in the preparation of food.
• Communicates to management the need for supplies and equipment.
• Follows progressive disciplinary program and coordinates with the Labor Relations Department to handle employee problems.
• Communicates with department heads and restaurant management to appropriately plan for business volume.
• Assists in recommending cooking techniques to department heads.
• Communicates to management the need for supplies and equipment.
• Responsible for the preparation of food and the activities of food preparation workers during assigned shift.
• Assures that food presentation is timely and meets quality standards assisting cooks as needed.
• Ensures quality production levels are maintained.
• Expresses knowledge of union contract and company policies and procedures.

Qualifications

• High School diploma or equivalent preferred.
• Previous experience in all facets of food preparation.

Skills

• Superior customer service skills.
• Positive energy and enthusiasm.
• Ability to evaluate service breakdowns using guest feedback, data and behavior.
• Ability to communicate service breakdowns and team plans in buzz sessions and facilitate opportunity-seeking meetings.
• Ability to immediately address service breakdowns and follow up to ensure guest satisfaction.
• Ability to train and supervise food prep staff.
• Knowledge of union contract and company policies and procedures.

Pay

$58,000 - $65,000 starting salary.

Schedule

N/A