CHEESE SHOP/MURRAY'S CHEESE MASTER

About the role

Responsible for creating a unique customer cheese experience that embodies food passion, cheese knowledge, interactive customer service, team leadership, and industry-leading merchandising unique to Murray’s Cheese. Work closely with Deli Merchandising, District Staff, and direct reports to foster an environment of outgoing, personal, and theatrical cheese retailing within the store.

Responsibilities

• Create and maintain the Murray’s Cheese experience through interactive customer service, ongoing product education, effective cross-selling, merchandising, and promoting designated products.
• Maintain a knowledgeable, efficient, and friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure staff adheres to all Food Safety, Hazard Analysis Critical Control Point (HACCP), and Sanitation Procedures.
• Place orders and maintain inventory.
• Set up weekly in-store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback.
• Perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Minimum management experience or food retail experience, or a two-year Culinary Degree.
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate, and train staff while ensuring successful completion of all tasks.
• Excellent communication skills.
• Ability to multi-task.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.

Desired Qualifications

• Past work record reflects dependability and integrity.
• Prior food handling experience.
• Supervisory skills.