CHEESE SHOP/MURRAY'S CHEESE MASTER

About the role

Responsible for creating a unique customer cheese experience that embodies food passion, cheese knowledge, interactive customer service, team leadership, and industry-leading merchandising within the store environment. Work closely with Deli Merchandising, District Staff, and direct reports to foster an environment of outgoing, personal, theatrical cheese retailing.

Responsibilities

• Create and maintain the Murray’s Cheese experience through interactive customer service, ongoing product education, effective cross-selling, merchandising, and promoting designated products.
• Maintain a knowledgeable, efficient, and friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure staff adheres to all Food Safety, Hazard Analysis Critical Control Point (HACCP), and Sanitation Procedures.
• Place orders and maintain inventory.
• Set up weekly in-store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback.
• Perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Minimum management experience or food retail experience, or a two-year culinary degree.
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate, and train staff while ensuring successful completion of all tasks.
• Excellent communication skills.
• Ability to multi-task.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest in trying new and innovative approaches.

Desired Qualifications

• Past work record reflects dependability and integrity.
• Prior food handling experience.
• Supervisory skills.