CHEESE SHOP/DEPT LEADER

Responsibilities

• Create and maintain Murray’s Cheese experience through interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products
• Maintain knowledgeable, efficient and friendly staff who are fully trained in Murray’s operations and products
• Ensure all company policies, operating standards and procedures are communicated effectively, maintained and followed at all times
• Ensure staff adheres to all food safety, hazard analysis critical control point, and sanitation procedures
• Place orders and maintain inventory
• Contribute to store goals for increasing sales and improving profitability
• Effectively control shrink and waste by following company best practices
• Control labor expenses through appropriate scheduling
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Able to work cooperatively in high paced and sometimes stressful environment
• Able to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Able to act with honesty and integrity regarding customer and business information
• Able to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Qualifications

• Minimum Management experience or retail food experience or two-year culinary degree
• Willing to taste cheese daily
• Supportive of cheese business initiatives
• Able to inspire, motivate and train staff while ensuring successful completion of all tasks
• Excellent communication skills
• Able to multi-task
• Proficient with Microsoft Office
• Strong desire to learn, enthusiasm for the product and an interest and willingness to try new and innovative approaches