Checker/Stocker

Job Description

Job Title: Checker/Stocker
Department: Grocery
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service Managers
• Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient, and friendly customer service
• Escorts customers to products, secures items, loads/unloads heavy items, and passes along customer suggestions or requests
• Answers the telephone and provides friendly, helpful service
• Operates cash register, scans product, redeems coupons, issues rain checks, completes credit-card transactions, counts change, and issues receipts
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel
• Answers customer questions and concerns, and follows-up with appropriate personnel
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress

Secondary Duties And Responsibilities

• Assists store management as required (i.e., store displays, decorations for special promotion/events)
• Knows code dates on perishable items and can explain to customers
• Changes register tape and ribbons as necessary
• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Physical Requirements

• Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes, possible dampness, and the potential for electrical shock.

Working Conditions

• This is a fast paced work environment.
• Equipment used to perform job includes: Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, power jack, copier, fax (within wage and hour guidelines).

Contacts

• Daily contact with customers, co-workers, suppliers/vendors, and the general public.