Checker

Additional Considerations (if Any)

Night & Weekend Shifts Required

Job Description

Job Title: Checker
Department: Grocery
FLSA: Non-Exempt

General Function

We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and requests.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, (where applicable).
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
• Packages product, works with drive-up and/or carry-out.
• Replenishes product as needed.

Required Knowledge, Skills, Abilities And Worker Characteristics

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Education And Experience

No education or experience requirements.

Physical Requirements

• Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Frequently exposed to temperature extremes and possible dampness.
• Exposed to equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents.
• This is a fast paced work environment.

Equipment Used To Perform Job

• Pallet jack
• Box cutter
• Cash registers
• Trash compactor
• Fork lift
• Calculator
• Telephone
• Intercom
• Cardboard compactor
• Copier
• Fax (within wage and hour guidelines)

Anticipated Hourly Starting Wage

$15.00 to $18.75 depending on experience.

For Information On Company Benefits

Visit Benefits | Hy-Vee.

Employment Is Contingent Upon The Successful Completion Of A Pre Employment Drug Screen.