Checker

Additional Considerations (if Any)

About the role

The role of a checker at Hy-Vee involves providing fast and friendly service to customers in a fast-paced, customer-focused environment. Hy-Vee emphasizes teamwork and customer satisfaction, ensuring that employees are fully engaged and committed to supporting both customers and their colleagues.

Responsibilities

• Provides prompt, efficient, and friendly customer service by greeting customers and addressing their needs.
• Escorts customers to products, secures items out of reach, loads/unloads heavy items, and passes along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Operates a cash register accurately, scanning products, redeeming coupons, issuing rain checks, and completing various transactions.
• Plants merchandise in bags or boxes, assists with packaging, and directs customers to items.
• Answers customer questions and concerns, and follows up with appropriate personnel.
• Ensures compliance with local, state, and company policies regarding sales of tobacco, liquor, and lottery tickets.
• Stocks, faces, rotates merchandise, cleans shelves, and maintains cleanliness of the work area.
• Reports improper cash levels in the cash drawer and maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Performs other job-related duties and special projects as required.

Requirements

To be considered for this role, candidates must be able to carry out detailed but uninvolved written or verbal instructions, perform arithmetic calculations, and understand and follow verbal or demonstrated instructions. They should also have the ability to write identifying information and request supplies verbally or in writing.

Qualifications

No formal education or experience is required for this position. Candidates must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects. They must also be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Skills

Candidates should possess excellent communication skills, the ability to work well in a team environment, and a strong understanding of local, state, and company policies regarding sales of certain items. They should also be familiar with basic arithmetic and able to handle customer inquiries effectively.

Benefits

Hy-Vee offers competitive benefits including health insurance, retirement plans, and paid time off. Employees also benefit from a supportive work culture that values teamwork and customer satisfaction.

Pay

The pay for this position is commensurate with experience and qualifications. Specific details about pay are not provided in the job description.

Schedule

The schedule for this role is typically full-time, with hours varying based on store operations. Shifts may include early morning, late night, and weekend work.