Checker

Additional Considerations (if Any)

About the role

The role of a checker at Hy-Vee involves providing fast and friendly service to customers in a fast-paced, customer-focused environment. Hy-Vee values its employees and believes in fostering an engaged and committed workforce.

Responsibilities

• Provides prompt, efficient and friendly customer service
• Escorts customers to products they're looking for
• Secures products that are out of reach
• Loads or unloads heavy items
• Passes along customer suggestions or requests
• Answers the telephone promptly and provides friendly, helpful service
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Operates cash register accurately and scans product
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed
• Answers customer questions and concerns and follows-up with appropriate personnel
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested
• Perceives immediate surroundings for customer needs and problems for store safety and security
• Communicates clearly and distinctly on the intercom or telephone system
• Reviews weekly store ad to note price changes and sale items
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Affords assistance to store management as required (i.e., store displays, decorations for special promotion/events)
• Knows code dates on perishable items and can explain to customers
• Changes register tape and ribbons as necessary
• Affords assistance in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities And Worker Characteristics

Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Education And Experience

No education or experience requirements.

Physical Requirements

Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated) Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions This position is frequently exposed to temperature extremes and possible dampness. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment. Equipment Used To Perform Job Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Pay

Hy-Vee does not specify pay details.

Schedule

Hy-Vee does not specify the schedule.