Checker

Additional Considerations (if Any)

About the role

The job is located within the Grocery department at Hy-Vee.

Responsibilities

• Provides prompt, efficient and friendly customer service
• Escorts customers to products they're looking for
• Secures products that are out of reach
• Loads or unloads heavy items
• Makes note of and passes along customer suggestions or requests
• Answers the telephone and provides friendly, helpful service to customers who call
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Operates cash register accurately and scans product
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed
• Answers customer questions and concerns and follows-up with appropriate personnel
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested
• Perceives immediate surroundings for customer needs and problems for store safety and security
• Communicates clearly and distinctly on the intercom or telephone system
• Reviews weekly store ad to note price changes and sale items
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift
• May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Aids store management as required (i.e., store displays, decorations for special promotion/events)
• Knows code dates on perishable items and can explain to customers
• Changes register tape and ribbons as necessary
• Aids in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities And Worker Characteristics

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages
• Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing

Education And Experience

No education or experience requirements.

Physical Requirements

• Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects
• Frequently exposed to temperature extremes and possible dampness
• Possibly equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents
• This is a fast paced work environment

Equipment Used To Perform Job

• Pallet jack
• Box cutter
• Cash registers
• Trash compactor
• Fork lift
• Calculator
• Telephone
• Intercom
• Cardboard compactor
• Copier
• Fax (within wage and hour guidelines)

Pay

The anticipated hourly starting wage for this position is $11.41 to $14.00 depending on experience.

Schedule

This is a full-time position.