Checker

Additional Considerations (if Any)

About the role

The cashier role at Hy-Vee is part of a growing innovative brand dedicated to providing best-in-class customer service. Hy-Vee values its employees and encourages full engagement and commitment to support both customers and colleagues.

Responsibilities

• Provides prompt, efficient, and friendly customer service by greeting customers, learning their names, and addressing them by name.
• Assists customers by escorting them to products, securing items, loading/unloading heavy items, and making note of and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately, scanning product, redeeming coupons, issuing rain checks, completing credit card transactions, counting change, and issuing receipts.
• Plants merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
• Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and takes customers to an item when requested.
• Perceives immediate surroundings for customer needs and problems for store safety and security.
• Communicates clearly and distinctly on the intercom or telephone system.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Qualifications

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Skills

• Customer focused
• Team player
• Mathematical skills
• Verbal communication
• Physical stamina

Benefits

Hy-Vee offers competitive benefits including health insurance, retirement plans, and paid time off.

Pay

The pay for this role is commensurate with experience.

Schedule

This is a non-exempt role with varying schedules based on business needs.