Chattanooga, Tennessee- Community Manager (Multifamily & Affordable Housing)

Career Description

About Us:

Columbia Residential is the leading property management and Development Company in this region, specializing in the low-affordable market. Our mission is to provide quality, affordable housing for low-and moderate-income families while fostering an environment for our team members to excel, thrive, and be recognized. We are a growing, mission-driven real estate organization that prides itself on the culture of excellence, integrity, responsibility, responsiveness, respect and character.

Position: Community Manager

Reports to: Regional Manager

POSITION SUMMARY:

The Community Manager is responsible for assisting the Regional Manager in maintaining the physical asset and maximizing the financial returns from that asset by the owner’s objectives. Has full responsibility for managing the day-to-day operations and direction and supervision of all staff to achieve the financial and occupancy goals of the community while maintaining the property in good physical condition and appearance.

JOB SPECIFIC COMPETENCIES

• Hire, train, and empower staff and build a cohesive team to achieve the property’s goals and objectives.
• Adhere to and ensure that all on-site personnel adhere to Columbia Residential’s safety program policies and procedures.
• Attend to the needs of residents, potential residents, vendors, and associates in a manner utilizing advanced skills in customer service to ensure that both the internal and external customers are treated with respect, have their concerns properly addressed promptly, and are given proper information regarding policies, procedures, and practices.
• Inspect each vacated unit to determine necessary repairs and maintenance before the next move-in, Re-inspect the unit following the completion of maintenance activities and before next move-in.
• Affordable Housing: Supervise the on-going compliance requirements and the annual compliance audits.

POSITION QUALIFICATIONS

• Education: High School Graduate or General Education Degree (GED) for consideration. Associate’s degree or equivalent from a 2-year college or Technical School preferred.
• Experience/Specialized Knowledge Required: Business and management principles involved in sales and customer service, strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. At least two years of related experience. Property Management Software. Low-Income Housing Tax Credit (LIHTC), Land Use Restriction Agreement (LURA), and Land Use Restrictive Covenants (LURC). Individuals assigned to the Public Housing Portfolio must possess or be able to obtain within 12 months from employment, Certified Manager of Housing and Certified Manager of Occupancy certifications.
• Other Requirements: Completion of in-house training within the first 90 days of employment. Passion – Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success. Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others.

Benefits

• Miscellaneous:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance-based Bonus Program
• Tuition and Professional Development Assistance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time-Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program